We are looking for a full time Drainage Engineer - Jetting Team Leader to join our growing team of service engineers. You’ll be working alongside our other service engineers across a large number of our commercial clients across North Wales. This is a fully remote role and requires a full UK driving licence. This role will support the effective, efficient, and safe delivery of our client services by attending client sites to conduct planned and reactive maintenance. The ideal candidate will have previous drainage experience, and will be familiar with unblocking drains, high-pressure water jetting and carrying out looksee CCTV drain inspections. Ideally, you will hold the relevant competencies, but where training gaps are evident, or where refresher courses are needed, we will offer full support and training. The Benefits: Opportunities to increase take home pay through overtime 28 days holiday (inc bank holidays) a day off on your Birthday Auto-enrolment Pension - 9% combined contributions Death in Service Insurance @ 4 X salary Extensive Healthcare & Wellbeing provisions including: Private Medical Insurance - excess paid Dental & Optical cash back scheme Employee Assistance Programme Access to virtual GP support Health discounts Access to annual health screening Enhanced Family Leave policies Company events Referral bonus Long Service Awards & Loyalty Holidays Hours & Location of Work: Main location - this is a fully mobile role covering the North West and North Wales. Regular hours of work - Monday to Friday, 7:30am - 4:30pm, a 42.5 hour working week. Whilst this is our company standard working week, our clients require 'out of hours' work in the form of an on call rota, so occasional early starts, late finishes and weekend work is to be expected. Skills, Experience & Qualifications: Essential: Minimum 2 years' drainage experience Minimum 2 years' experience operating high-pressure water jetting equipment High-pressure water jetting safety awareness certified Working knowledge of drainage systems Working knowledge of unblocking drainage systems Competent in using CCTV drain survey equipment Confident problem solver Excellent communication skills Sound understanding and experience of meeting Health and Safety obligations Full UK driving licence Desirable: Minimum 2 years' drainage experience within the reactive maintenance/FM industry Manual Handling First Aid Confined Space entry certified Use of CAT (cable avoidance tool) for utility and sonde location works - training will be provided Asbestos Awareness certified CSCS Card Responsibilities include: Working on reactive contracts, undertaking all aspects of drainage fault-finding works, including CCTV drain surveying, HPW jetting/drain cleaning works, drain unblocking, drainage works problem solving Providing accurate timesheet information to designated timeframes Supporting contract teams with meeting SLA's by attending client premises within the required time frames. Supporting Thermatic in maintaining positive client relationships through on-site interactions with representatives and client customers. Escalating any major site issues or incidents via the appropriate channels, and within required timeframes. Supporting in the training and upskilling of junior engineers where required Our People We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you. We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion. We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals. Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy. Guaranteed Interview Commitment – We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.