Wine Poole is a dynamic and forward-thinking wine company based in Warwick, supplying wine to retail customers via a website and to hospitality accounts in the surrounding area. The successful candidate will have the opportunity to learn about the interesting topic of wine in an SME making the role very varied. The role is part of a small team.
The ideal candidate will exhibit high standards, excellent communication skills, and have the ability to take the initiative, and prioritise daily tasks. An ability to multitask and remain calm under pressure will ensure success in this multi-faceted role. Must be prepared to undertake physical tasks such as moving boxes of wine.
Responsibilities
* Communication with customers by phone and email
* Customer invoicing and therefore involved in stock control
* Website maintenance
* Social media posts
* Preparing and booking courier collections
* Ensure file organisation based on office protocol
* Provide ad hoc support around office and warehouse as needed
Qualifications
* Bachelor's degree or equivalent experience
* Strong interpersonal, customer service and communication skills
* Ability to multitask
* Proficient in Microsoft Office suite
Desired
* An interest in wine and desire to further wine knowledge
* Full UK driving licence