Company Description
Stannah is a family‑owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. Today Stannah is a global business; the family is now in its fifth generation and plays a hands‑on role in running the company. Stannah is best known for its stairlifts, but its range also includes lifts, escalators and home lifts, along with maintenance and repair services.
Job Description
Weekend Administrator – Dartford
Do you have excellent customer service skills and are looking for a weekend job? We have an exciting opportunity for an out‑of‑hours Weekend Administrator.
You will work 14.5 hours a week, between 06:45 and 22:30 on Saturday and Sunday. Bank holidays are shared between the team on a rota basis. This is a 12‑month fixed‑term contract and is not suitable for a candidate wishing to work full‑time in another role.
Responsibilities
* Answer phone calls from all customers
* Handle all queries appropriately
* Ensure all calls are logged with the relevant information
* Issue engineers with call outs
* Record and distribute sales enquiries
* Take accurate messages and distribute to the relevant people
* Provide general administration support
Requirements
* Previous customer service or administration experience
* Excellent telephone manner
* Administration or customer qualification would be desirable
Benefits
* Competitive salary, paid monthly
* Profit share bonus scheme, paid to all employees every quarter based on group company profits
* 25 days holiday plus bank holidays
* Holiday scheme to buy extra days’ annual leave
* Pension scheme with matched contribution or salary sacrifice
* SimplyHealth Cash Plan for health costs, e.g. dental, optical, physiotherapy and chiropody treatments
* Life assurance scheme
* Long service award scheme with holiday benefit
* Company benefits discount rewards scheme, including shop discounts, hotel discounts, days out and more
* Employee Assistance Programme for well‑being support
* Enhanced maternity and paternity provision
* Free parking
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident, Commended Employer and treat all job applicants fairly and with respect. Our employees are the heart of our business. We work to create a working environment where everyone feels valued. Join our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
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