About the Role
Join the Dsquared2 London Store as a Sales Associate and be part of a dynamic luxury retail environment. You’ll engage with clients, promote the latest collections, and contribute to the store’s success while developing your skills in a fast-paced, fashion-forward setting.
Scope
* Ensure top level customer service
* Contibute to to the achievement of the store target, ensuring good sales level
* Maintain outstanding store environment and visual merchandising standards
* Contribute to stock activities (deliveries, stock maintenance)
* Help to process the e-commerce marketplace orders following the instructions of the Store Manager
* Updated with product information
* Follow company policies and procedures (grooming and uniform guidelines)
Tasks
* Welcoming customers
* Customer service focus (data collection, recalling and after-sales activities making use of devices provided by the company)
* Be always updated about new shipments
* Create a direct customer portfolio
* Take care of business relationship with the customer
* Handle complaints with Senior Manager
* Make best use of the devices provided by the company to accomplish sales goals
Skills
* IT skills (excel/word)
* Solid comunication and interpersonal skills
* Results oriented
* Ability to adapt to the work environment
* Ability to use CRM tools (Customer relationship management)
* Deep knowledge in product and inventory
* Ability to adapt and prioritize across multiple tasks
The position is open to all candidates. Applications must include consent to the processing of personal data in accordance with the UK GDPR and the Data Protection Act 2018 for recruitment purposes.