Operations Manager - Large 3PL business Hams Hall and East Midlands Locations (must be willing to commute between both) Lots of opportunity for development Are you an experienced Operations Manager with 3PL Distribution experience? Are you looking for your next opportunity where you genuinely add value and make a difference? You'll share your vision with the strongest customer orientation who are focused on people and technology to deliver cutting-edge solutions in Fashion, Beauty & Lifestyle, Healthcare, Tech, and Publishing industries. Benefits include: " £42,790 per annum " 25 days annual leave with the option to purchase up to an additional 5 days. " Pension contribution. " Life assurance policy that pays out 4 x Salary. " Employee Assistance Programme offering confidential support, information, and advice. " Employee Discount Scheme through Treats. " Free car parking. As an Operations Manager you will play a pivotal role in leading, training, motivating, and managing their operational team to ensure optimal performance. Your responsibilities will include: " Leading and managing a team to achieve and exceed Service Level Agreements (SLAs). " Ensuring health, safety, and welfare compliance in line with legislation. " Distributing work orders and managing employee workloads effectively. " Steering, coordinating, and implementing processes while planning daily business activities. " Serving as the first point of contact for all process and technical faults and forwarding reports to the involved departments. " Identifying issues or problems and initiating corrective measures with subsequent success control. " Working proficiently in the SAP system. " Collaborating with the Workforce Planner to ensure resource planning and processes align with budgets, forecasts, and clients' requirements. " Participating in resource planning for both staff and infrastructure. " Creating and evaluating reports to monitor operational performance. " Ensuring adherence to quality and service level specifications. " Leading continuous improvement initiatives to enhance operational processes, warehouse layout, and systematic improvements, empowering and engaging teams to deliver excellence. " Developing your team to ensure they possess the necessary skills, competencies, and behaviours to achieve their career potential and drive business results. " Engaging in people management activities to foster a positive and productive work environment. The Operations Manager is seeking a dynamic individual with the following qualifications and attributes: " Strong leadership abilities with a desire to motivate and lead a team. " Proficiency in Warehouse Management Systems. " Thrives in a fast-paced and pressurized environment. " Reliable, punctual, and flexible in approach to work. " Energetic and enthusiastic with a results-driven mindset. " Excellent communication and customer engagement skills for regular interaction with customers. Interested to know more? Contact Hayley Whitehead at Pertemps Birmingham Hagley Court or click apply today ADZN1_UKTJ