Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.
EMEA Account Manager
Sterling Lexicon is a leading global provider of relocation services, technology and knowledge. Our portfolio consists of operating lines in global relocation services, home valuations, move programs & related services, and technology platforms that add value for our customers. Our employees operate from regional offices in Asia, Europe, North America to support the success of our clients and their relocating employees around the world.
The Account Manager should be a dynamic sales professional with a passion for consultative client partnerships and a proven track record in driving revenue growth. The role requires a results-oriented mindset, where the AM/Client Solutions Manager will leverage their sales expertise to upsell, cross-sell, and deliver innovative mobility solutions that exceed client expectations.
Responsibilities:
Drive Sales and Growth
1. Proactively identify and pursue opportunities to upsell and cross-sell Sterling Lexicon’s full suite of mobility services to new and existing clients.
2. Consistently achieve and exceed sales targets by generating profit through strategic business development and relationship management.
3. Collaborate closely with Marketing to target the right audience and maximise sales impact.
Consultative Client Partnership
4. Build, develop, and maintain trusted advisor relationships with clients, aligning our services with their mobility program needs.
5. Understand client challenges and translate them into tailored, value-added solutions.
6. Identify barriers to program growth and develop effective, research-driven strategies to overcome them.
7. Act as the primary point of contact, ensuring exceptional client satisfaction at every interaction.
Industry Leadership and Expertise
8. Demonstrate in-depth knowledge of Sterling Lexicon’s services and the broader mobility industry.
9. Serve as a subject matter expert, guiding clients through our technology and service offerings.
10. Partner with internal experts to design and deliver bespoke solutions.
11. Represent Sterling Lexicon at industry events, round tables, and networking opportunities.
Skills & Experience:
12. Demonstrated sales ability, including a strong record of upselling and cross-selling complex HR or mobility solutions.
13. Comprehensive understanding of the full range of mobility services.
14. Experience in selling complex HR solutions to diverse clients.
15. Proven ability to generate profit and drive business growth through new and existing relationships.
16. Excellent communication, listening, influencing, and negotiation skills.
17. Strategic relationship-building skills, both internally and externally.
18. Innovative, solution-oriented mindset with commercial and financial acumen.
19. Ability to plan, implement, and deliver on ambitious business goals.
20. Excellent client and customer relationship building skills with the ability to liaise confidently and professionally.
21. Strong IT and MS Office including Outlook, PowerPoint Word and Excel.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.