Join to apply for the Sales Support Consultant role at Caterpillar Inc.
Get AI-powered advice on this job and more exclusive features.
Job details
* Job Title: Sales Support Consultant
* Salary/Grade: £39,423 - £49,000 per annum (depending on experience)
* Location: Larne
* Benefits: 25 days annual leave plus bank holidays; Up to 10% bonus; Contributory pension scheme - Caterpillar will double the employee's contribution up to 6%; Contributory share scheme - Caterpillar will match 50% of the employee's contribution; Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase
This position requires a 5-day-a-week schedule in the office.
What you will do
* Responsible for the day-to-day support for commercial activities and to ensure sales teams and dealers have the support needed.
* Develop and follow up on commercial initiatives such as promotional campaigns and product positioning efforts. Collaborate with internal teams to ensure alignment with business objectives.
* Work on dealer financial metrics and rental support funds.
* Provide data for sales and strategic analysis and act as a key point of contact for sales teams requiring information to facilitate business growth objectives.
* Analyse and interpret the data required from dealers as well as draw attention to any trends or changes in market-based activity.
* Collect data from within and outside the company (e.g. dealer network across Europe, Africa and Middle East territories) such that the information contained therein is up to date on a day-to-day basis.
* Provide assistance to the sales director to create and maintain a sales funnel reporting of existing and new accounts in addition to support coordinating marketing events across the EAME region.
* Work closely with sales, marketing, and product teams to ensure alignment and responsiveness to dealer and market needs.
Education
What you have: A degree or proven progressive experience.
Effective Communications
* Makes oral presentations and writes reports needed for own work.
* Able to communicate with stakeholders across the business.
Relationship Management
* Ability to establish and maintain healthy working relationships with Dealers and peers.
* Identifies key business relationships in own organization.
* Describes the nature of a productive business relationship.
* Explains the benefits of building business partnerships.
* Proven ability as a team player.
Decision Making And Critical Thinking
* Very strong numeracy and literacy skills are needed to have demonstrable interpretative capability with complex data.
* Identifies, obtains, and organizes relevant data and ideas.
* Participates in documenting data, ideas, players, stakeholders, and processes.
* Recognizes, clarifies, and prioritizes concerns.
* Assists in assessing risks, benefits and consideration of alternatives.
Customer Focus
* Communicates the importance of customer needs/expectations and commits to resolving them.
* Researches and verifies customer needs and expectations.
* Solicits customer satisfaction feedback and acts on improvement opportunities.
* Helps link organizational objectives to customer needs and expectations.
* Meets regularly with customers to understand their wants, needs and expectations.
* Capability to understand products and markets.
Languages
* English language is a must and French is recommended.
Additional Information
* Expected to gradually develop commercial actions which may require travelling around 20% of working time.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. #CaterpillarNI
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Posting Dates
September 19, 2025 - October 3, 2025
The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Not ready to apply? Join our Talent Community.
Location notices in this posting: Belfast, Northern Ireland, United Kingdom.
#J-18808-Ljbffr