Overview
Are you able to run a proactive parts department with a focus on the customer and what matters to them, while promoting Solus & Aviva values, principles, and goals at one of our award-winning sites?
Responsibilities
The Role:
* Lead and have accountability for the smooth running of the parts department.
* Develop relationships with external suppliers and internal business areas.
* Identify and order parts, dry goods, and sundries as required, and secure and label all parts to be returned.
* Identify trends within our parts supply chain that result in failure or rework at the site.
* Communicate with business leaders about possible delays and lead times.
* Work using your own initiative and prioritize duties as agreed with site leaders to drive high customer satisfaction.
Qualifications
Desirable qualifications and experience:
* Parts ordering/receipting processing and capability
* A strong customer-focused background
* Organizational and prioritizing skills
* Knowledge of insurance principles (desirable)
* Computer literacy
* Ability to work independently and innovatively
Who are Solus?
Solus, owned by Aviva, is one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average with a 4.6/5 star customer rating. With an award-winning apprenticeship program and recognition through industry awards, Solus is shaping the future of vehicle repair.
Why Join Solus?
* Competitive salary based on location, skills, experience, and qualifications.
* Bonus opportunity tied to performance and company success.
* Company pension scheme with employer contributions.
* 33 days' holiday (including bank holidays), with options to buy or sell up to 5 days.
* Up to 40% discount on Aviva products and other retailer discounts.
* Share in Aviva's success through the Save As You Earn scheme.
* Supportive policies including parental and carer's leave.
* Wellbeing tools like Income Protection and 24/7 GP access.
At Solus, we value inclusivity and encourage applications from all candidates. If you're excited but don't meet every requirement, we still encourage you to apply—your unique skills might be exactly what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria—please email us after applying to inform us.
Ready to join us?
Apply online today, and our team will contact you within 14 days.
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