Exciting new opportunity to take the first step towards developing a career within a leading insurance brand.
Full training and ongoing support provided, including the opportunity to complete formal insurance qualifications.
After successful probation, this will be a hybrid role with 80% homeworking and 20% in Bristol office.
Working Hours: We’re offering a 35-hour week with shift patterns from Monday to Friday between 8am and 6pm and some Saturday mornings. The hybrid working model allows you to work from home up to 80% of the time once probation is completed. Contractual hours can be extended up to 40 per week, with optional condensed hours.
Start Date: You’ll join as part of an academy cohort on 27th October.
About the role
Join NFU Mutual as a Trainee Underwriter in our Bristol office and become part of a friendly, values-driven team that prioritizes customers.
No prior insurance experience is required; we will provide comprehensive training. Underwriting involves assessing risk and making informed decisions to help people and businesses secure the right insurance coverage.
You will spend most of your day communicating with NFU Mutual Agencies over the phone, reviewing customer information, and making support decisions. Training includes classroom sessions, shadowing experienced colleagues, and ongoing support.
We value our inclusive culture and support your career development, including opportunities for formal insurance qualifications after initial training.
Recruitment process
The process includes an online application, an introductory call, and a skills-focused interview at our Bristol office. Interviews are scheduled in September, with evening slots available.
Candidates will be matched to teams based on strengths, preferences, and business needs, which will be discussed during the introduction call.
About you
We seek curious, eager learners who are passionate about service. No insurance experience is necessary; we value adaptability, problem-solving, and a willingness to learn.
Key skills include:
* Customer focus: Experience in customer-facing roles, delivering excellent service.
* Communication and teamwork: Ability to build rapport and work collaboratively.
* Critical thinking: Logical decision-making skills.
* Learning mindset: Openness to feedback and growth.
* Resilience and time management: Staying calm under pressure and managing priorities.
* Insurance experience: Helpful but not required, as training will be provided.
We support diversity and inclusion and encourage candidates to discuss any adjustments needed during the recruitment process.
NFU Mutual is a Disability Confident Employer, and we welcome applications from all backgrounds.
Benefits and Rewards
Our benefits include:
* Salary £24,000-£26,000 depending on experience
* Annual bonus (up to 10%)
* Contributory pension scheme (up to 20%)
* 25 days annual leave + bank holidays + holiday trading scheme
* Family Friendly policy
* Savings discounts at high street brands
* £20 monthly gym contribution
* Health and wellbeing plans
* Volunteering opportunities
* Refer a Friend scheme (£500 bonus)
* Life Assurance (4x salary)
* Employee discounts on insurance policies
Working at NFU Mutual
We are a leading UK insurance and financial services provider, proud of our customer focus and community roots. Our awards reflect our commitment to being a great place to work. We offer a supportive environment that encourages growth and recognizes contributions.
Our office is located at:
3rd & 4th Floor
10 Temple Back
Bristol
BS1 6FL
We aim to build on our 110+ years of success with talented people like you.
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