People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.
As a support worker you will be working closely with individuals, supporting the patient's journey through the clinic setting. You will work closely with clinicians from all members of the multi-disciplinary team to provide high quality, safe patient care across multiple sites both within the hospital and community setting.
1. Undertakes a range of clinical care duties in hospital and other external sites.
2. Record patient observations including height, weight, BMI, ECG and changes to patient clinical conditions documenting in patient notes and on hospital IT systems.
3. Work flexibly, efficiently and effectively to ensure the smooth running of clinics.
Main duties of the job
On a sessional basis manage clinics independently/part of a team across a multiple site/speciality setting.
Initiate emergency action when required e.g cardiac arrest, fire
Access Ice to print patient blood test information.
Participate in clinical skills as trained in line with role e.g. recording ECG's/phlebotomy/Diabetic Foot Assessment.
Upload basic information to Care flow.
Support individuals to express their needs and wishes using a range of Communication tools.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job responsibilities
To abide by trust policies and procedures
Build and maintain safe and effective therapeutic relationships
Communicate effectively with a wide range of people using a range of preferred methods
Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a persons experiences in relation to their mental health, learning disability and/or dementia.
Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
Person Specification
Experience
* experience of working with people
* experience of working in the NHS
Skills
* UK Drivers licence and car driver
* GCSE Grade 5 Maths
* Care Certificate
* experience of working in the NHS
Knowledge
* Some Knowledge of Healthcare environments
* In depth experience of healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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