We are seeking a highly organised individual with a proactive, can-do attitude to take on a varied role supporting our property management team.
As a close-knit and professional team, we manage a diverse portfolio that includes leasehold blocks of flats, freehold private estates, mixed-use developments, and commercial properties on behalf of resident management companies and freeholders.
We pride ourselves on delivering value for money, managing client funds responsibly, and maintaining a strong reputation for resolving complex legacy issues. Our proven track record demonstrates our ability to enhance both the management and the overall upkeep of the sites in our care.
The ideal candidate will be confident in handling a wide range of administrative tasks and contributing to the smooth day-to-day running of the team.
Please send us a short CV. (summary only, one page max). Include any experience or qualifications you think are relevant and tell us a bit about why you're interested in the role.
Key Duties
This role provides essential support across the team, managing a wide variety of tasks. The successful candidate will play a central part in our operations, collaborating with colleagues and helping ensure our clients receive the highest level of service.
Key responsibilities include:
* Data Entry: Working alongside Service Charge Managers to accurately record income and expenditure within the accounting system.
* Repairs: Supporting Property Managers in coordinating and organising repair works as needed.
* Documentation & Notices: Assisting with the preparation of documents, notices, and client communications.
* Minutes: Accurately typing and formatting meeting minutes and other company documentation.
* General Enquiries: Helping to respond to a broad range of client enquiries in a timely and professional manner.
Requirements
* Strong IT skills with proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint); confident in learning new software and systems.
* Excellent written and verbal communication skills, with the ability to draft clear and professional notices, documents, and client communications, as well as respond effectively to enquiries.
* High level of organisation and attention to detail, ensuring accuracy in data entry, documentation, and record keeping.
* Ability to prioritise and manage multiple tasks, working to deadlines in a fast-paced environment.
* Strong interpersonal skills, with a professional and approachable manner when liaising with clients, colleagues, and contractors.
* Problem-solving mindset, able to use initiative while knowing when to seek guidance.
* Team player, supportive and collaborative, while also able to work independently when required.
* Discretion and professionalism, maintaining confidentiality when handling sensitive information.
Details
Job Type Part time, permanent
Hours 9:30am – 2:30pm
Days Monday – Friday
Holiday 32 days annually plus an additional day can be taken for charity/volunteering/studying) (pro rata for part time roles)
Location Aylesbury: we work a minimum of 3 days from the office to ensure strong collaboration and communication with other team members, with the remainder homeworking subject to agreement with the company.
Job Types: Part-time, Permanent
Pay: Up to £14.00 per hour
Expected hours: 25 per week
Work Location: Hybrid remote in Aylesbury HP20 2HU