Call OI2I 227 8OO1 to apply for this role
We are recruiting CUSTOMER SERVICE ADVISORS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46
This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period.
You must be willing to work within the alcohol industry to be suitable for this role.
Duties:
Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers. You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc...
You will require a good telephone manner and friendly personality as well as being computer literate.
No previous experience is needed as the company are looking for the right kind of personality for these roles although a stable work or education history is essential. Also, previous customer service, high-end retail or hospitality experience would be an advantage
Hours of work:
Day shift (various)
Monday to Friday
30 minute unpaid lunch break
40 hour paid week
Salary
circa £25,393.80 per year (paid hourly)
Weekly pay (every Friday)
Additional benefits:
Free parking along with free tea and coffee.
Team building exercises and events such as summer BBQ / sports day organised by the office social committee”.
Immediate start, ongoing work and potential progression within a global logistics company.
Training provided and a relaxed dress code.
30 days annual leave pro-rata once on a permanent contract.
Requirements:
Computer literate (you will be operating various in-house systems)
Proficient with Microsoft Excell.
Strong work history
Good Level of speaking/reading/writing in English
Good telephone manner
Friendly personality
Ability to travel to Hams Hall (public transport is very limited)
If you are interested in applying for the role of Customer Service Advisor, please click apply now below. For further information on the role please contact Lewis at Rapier Employment on 0I2I 227 8OOI.
Rapier Employment has been established in the UK for over 30 years, specialising in permanent and temporary workers in the Commercial, Production, and Logistics sector.
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