£23,000 - £25,000 per annum depending on experienceTransport Planning AssistantSalary up to £23,000 - £25,000 dependent on experience PermanentCrawley Saga Travel are recruiting for a Transport Planning Assistant to support with route planning for our in-house chauffeur service for both our holidays and cruise business.Reporting to the Planning Team Leader, you will be part of the wider transport team you will be responsible for supporting the Transport planners in maintaining and updating journey data to ensure we are delivering a 1st class Nationwide chauffeur service.At Saga, we work in a hybrid way, and as part of our Planning and Transport teams, you will be required to attend the Crawley office 2-3 times a week.Role ResponsibilityAs our Transport Planning Assistant, you will be responsible for maintaining and updating all systems and databases with information supplied by other areas of the business that is relevant to the car service provisionOther accountabilities will include:• Actioning changes, cancellations, queries, with a sharp focus on maintaining the efficiency of journey routing.• Consideration of all changes which affect our customers, drivers, vehicles, flights, traffic and weather conditions• Maintaining effective communications with customers, colleagues and third-party suppliers with relevant information related to pick up arrangements, luggage and mobility.• Administration, maintenance and provision of customer pick up times and overall journey mileages for effective pre-departure documentation and internal budget reporting.• Working closely with wider operational teams to ensure the support provision is aligned to the service needs of internal & external customers or brands.• Supporting other areas of Transport when required to protect the overall delivery of our service provision.• Updating Transport Team internal documents and systems for high quality record keeping across all areas of operationThe Ideal CandidateThe successful Transport Planning Assistant will have Excellent administrative, organisational and diligence skills and the Ability to use judgement, direction, and prioritise duties to deliver efficient and effective results. Other skills required would include:• Solid knowledge of Microsoft packages, particularly Excel• Proven ability to work under pressure and to tight deadlines• Geographical knowledge of the UK road network and postcode areas is desirable.• Understanding / experience of working within a Transport environment (preferable but not essential)Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us SpecialPackage DescriptionAt Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that\\\'s why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidaysOption to purchase additional leave - 5 extra daysPension scheme matched up to 10%Company performance related annual bonus - Up to 5%Life assurance policy on joining us, 4 x salaryWellbeing programmeColleague discounts including family discounts on cruises, holidays and insuranceRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platformAbout the CompanyOver the past 70 years we have become the UK\\\'s specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3309