Overview
Are responsible for the installation, inspection, servicing, and maintenance of portable fire extinguishers and related fire safety equipment. The role involves ensuring compliance with fire safety regulations and British Standards, providing on-site support to a variety of clients, and maintaining accurate service records. Technicians must deliver excellent customer service, manage their time efficiently, and operate safely and professionally while representing the company in the field.
Responsibilities
* Deliver high-quality service, maintenance, and support for fire extinguishers, hose reels, and fire suppression systems across a diverse client portfolio.
* Install, inspect, and maintain portable fire extinguishers, hose reels, and kitchen fire suppression systems in accordance with regulatory requirements and manufacturer guidelines.
* Ensure full compliance with relevant British Standards, industry regulations, and specific customer requirements.
* Efficiently schedule and conduct service visits to meet client needs and optimise operational effectiveness.
* Establish and maintain strong, professional relationships with clients, providing exceptional service and support.
* Monitor and manage equipment, tools, and vehicle stock to ensure operational readiness and compliance.
* Actively contribute to a positive and collaborative team environment, upholding high standards of service delivery and professionalism.
Qualifications
* Proven experience in the servicing and maintenance of fire extinguishers is essential.
* Hold a recognised qualification such as BAFE, FETA, or an equivalent industry accreditation.
* Background in mechanical fire protection systems, with practical field experience.
* Demonstrated commitment to delivering high-quality customer service and client satisfaction.
* Strong problem-solving skills with the ability to work independently and resolve technical issues effectively.
* Flexibility to travel as required and engage in ongoing training and professional development.
* Experience with additional mechanical fire systems (e.g., hose reels or suppression systems) is highly desirable.
* Possession of a full, valid UK driving licence is required.
Company and Culture
At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we\'re here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.
As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Benefits
* Basic Salary Competitive (OTE £34,000 Including Basic Salary, Overtime, Travel Time & Commission)
* Pension, Life Assurance & much more
* Competitive Basic Salary - Plus travel time, commission, and overtime opportunities to boost your earnings
* Pension Scheme - With Royal London
* Life Assurance - 4x annual salary
* Paid Annual Leave - Including bank holidays, with extra days for long service (up to 25 days)
* Referral Bonus Scheme - Earn up to £1,000 per successful referral, with no limit on how many you can make
* Well-being Support - Access to mental health and well-being resources
* Career Growth - Ongoing training, development, and opportunities for career progression
Our Businesses Include: Alarm Communications acl.uk.com/careers; Clymac clymac.co.uk/careers; FAFS Fire & Security fafsfireandsecurity.com/careers; Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/; Morgan Fire Protection morganfire.co.uk/recruitment/; Marlowe Smoke Control marlowe-aov.co.uk/careers/; Marlowe Fire & Security marlowefireandsecurity.com/vacancies
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