Administrative Assistant Location: Manchester (office based) Salary: up to £26,000 DOE Contract Type: Full time, permanent About the Role: We are seeking a proactive and organised Administrative Assistant to join our dynamic team. You will play a crucial role in supporting the smooth operation of our office by managing a variety of administrative tasks and ensuring our internal systems and client communications run efficiently. Key Responsibilities: • Create and approve test certificates using our bespoke internal system • Monitor and chase engineers for paperwork and uploads • Clone existing job files and build a database for upcoming projects • Set up new jobs within our system • Answer and direct incoming phone calls professionally • Book hotels and parking for engineers and staff • Upload documentation to client portals accurately and promptly • Manage and respond to Penalty Charge Notices • Provide general administrative support to the Office Manager and Director About You: • Strong organisational skills and keen attention to detail • Confident communicator, both written and verbal • Able to manage multiple tasks and priorities efficiently • Comfortable working with bespoke systems (training will be provided) • Experience in an office environment preferred but not essential What We Offer: • A friendly and supportive team environment • Opportunities for professional growth and development Ind1