French Speaking Customer Service Administrator
Sheffield Based – Hybrid Working
£Are you fluent in French and passionate about providing exceptional customer service? This is a fantastic opportunity to utilise your language proficiency and administrative abilities to support our growing customer base. Maintain and update customer accounts, ensuring accurate records of interactions and transactions
Identify opportunities for process improvements to enhance customer service efficiency and effectiveness
Stay up-to-date with product knowledge and company policies to provide accurate and comprehensive information to customers
Fluent in either French and English (written and spoken) with excellent communication skills
Previous experience in a customer service or administrative role is preferred
Strong problem-solving skills with the ability to handle customer inquiries and complaints in a calm and professional manner
Proactive and customer-focused mindset, with a genuine desire to provide exceptional service
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on positions in Yorkshire and surrounding regions.