Overview
Welfare Support Officer – Aberdeen. Full time – 6 month FTC, 40 hours per week, Monday to Friday. Salary up to £28,917 per annum. Includes company vehicle and fuel card or £3,500 company car allowance.
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19,000 service users across the three regions. Mears works in partnership with central and local government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
About The Role
Due to contract expansion, we are seeking a Welfare Support Officer to join our team. This is an exciting position that works exclusively to support asylum seekers going through their right to work asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Welfare Support Officer every day is different. Although this role comes with challenges, it is an extremely rewarding role.
Responsibilities
As a Welfare Support Officer, your main duties will include but are not limited to:
* Ensuring service users are supported at various stages of their asylum application process, including safeguarding and welfare issues as they arise
* Providing practical and emotional support to service users
* Monitoring service users’ wellbeing and support needs
* Ensuring all records are updated and accurate for Home Office audit purposes
* Maintaining professional boundaries and being resilient to ensure a well-defined service that meets service users’ needs
Role Criteria & Qualifications
* Experience of working with vulnerable and diverse client groups
* Experience and understanding of safeguarding
* Ability to identify individuals and family needs and recognise the required support packages to maintain independence
* Experience working with mental health and/or challenging behaviour
* Ability to communicate effectively with colleagues, local authorities, and service users
* Experience with record keeping and risk assessments
* Ability to work under own initiative
* Resilient; supportive, trustworthy, a good listener, approachable and empathetic
* Flexible and happy to travel
* Full UK driving licence
Important All our roles require candidates to have entitlement to work in the UK;
As part of the recruitment process, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks we will require identification, Proof of Address, References, a valid passport and evidence that you have lived in the UK for the last 5 years.
To drive a Mears vehicle, you must be aged over 21, have held your licence for more than 3 months and have fewer than 9 penalty points.
Benefits
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff perks with Mears Rewards – discounts of up to 10% on groceries, holidays, eye tests, Share save scheme, etc.
* Family friendly policies
* Company Vehicle and Fuel Card
* Access to EAP Counselling sessions
Apply
Apply below or to discuss your application further; contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you and will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme. We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is optional and will not impact your ability to apply.
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