Property Officer Based in Carrickfergus (must be prepared to travel to schemes throughout Northern Ireland) Hours: 37.5 hrs per week (part time options may be considered) Salary: £32,000 £35,000 per annum (pro rata) Closing date: 19th September 2025 Responsible to: Property Manager All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's. Key objectives: To ensure the effective and efficient delivery of Property management operation and assist the Association to achieve its core aims and objectives. To operate an effective response maintenance service, management of aids and adaptations, servicing, cyclical and planned maintenance schemes. Main Tasks: To assist with providing an innovative, professional and proactive response maintenance service. To respond directly to tenant/resident/staff queries regarding maintenance requests and process requests in accordance with associations policy and procedures. To undertake detailed inspection of void properties and bring them back to a lettable standard within agreed timeframes. To monitor contractor performance ensuring conditions of contracts are complied with. Take responsibility for the maintenance process and escalating serious matters or matters requiring legal action to the Property Manager. Maintain an effective filing and computerised diary system in respect of housing maintenance issues, updating property information, maintenance activity as appropriate. Provide the Property Manager with information required for reporting to SMT, Committee and Board. Undertake property inspections, providing a support service for any problems, finding a suitable resolution where possible. Carry out estate management inspections in line with the programme of inspections. Management request for disabled adaptations, including all administration, management of consultants and contractors and submission of all claims to the NIHE for payment. To review and authorise contractor payments. Maintain awareness of the external business environment to identify changes which may have an impact on the organisation. Work with statutory agencies to ensure our properties meet all current standards. Ensure all duties and responsibilities are carried out within standards outlined in the Housing Association Guide and Regulatory Framework. General Requirements: Ensure all activities are conducted in accordance with the Companys Health and Safety and Equal Opportunities Policy. To promote the organisations aims and objectives and adhere to policies and procedures as contained within Staff Handbook. To attend staff meetings, training, forums, which may occur outside normal working hours. To be part of the association staff team and participate in group discussions, operational review, performance assessments, etc. Actively promote the operations of the Association and maintain and develop links with outside agencies, ensuring the best interests of the Association are promoted at all times. Conduct all activities with confidentiality and in accordance with the requirements of Data Protection Legislation. Carry out any other duties as may be reasonably expected from time to time that are within the competence of the post holder and conducive to the effective delivery of the role and success of the Association. Candidate profile Essential Requirements: Relevant 3rd Level Qualification (University Degree / HND / HNC or equivalent) OR demonstratable experience in a similar or housing / maintenance management environment. A minimum of 1 years relevant experience in housing, construction or maintenance management. Computer Literacy and a good working knowledge of Microsoft Office packages including Word, Excel and Outlook. Access to car/vehicle for visiting Association stock/properties. Desirable Requirements: Experience of Housing Management systems, and particularly SDM. Knowledge of Schedule of Rates for populating works orders. Experience working with contractors in measured term contracts Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability. The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application. This post involves substantial access to vulnerable adults and children, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position (if you require further information, please request a copy of the Abbeyfield & Wesley Policy on Recruitment of those with a Criminal Record). Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. You can access further information and the Access NI Code of Practice on the NI Direct Government Services website.