Executive Business Manager/Information Governance Manager
We are looking for a IT Manager to join our Platform Services team. You will need demonstrable and proven experience as an IT manager or similar role. You should have technical expertise in network administration and data governance, as well as excellent leadership, customer service, and team management skills. You should be committed to ongoing professional development to stay current with evolving technologies.
Contract period: Permanent
Reporting to: Chief Financial Officer
Team: Platform Services
Location: Oxford / hybrid working. This role will be required to attend the office on a regular basis depending on work activities. Must be based within the UK.
In this role
In this role, you will:
* Lead the development and delivery of the organisation's IT roadmap
* Set, manage, and forecast the IT budget
* Manage relationships with external IT partners
* Oversee IT systems and network infrastructure
* Maintain compliance with ISO 27001, ISO 27701, Cyber Essentials/Cyber Essentials Plus, and the NHS Data Security and Protection Toolkit
* Provide day-to-day IT support and troubleshooting for all user groups
* Plan and deliver IT projects, upgrades, and improvements
About you
You should have:
* Proven experience as an IT manager or similar role
* Technical expertise in network administration and data governance
* Ability to manage multiple projects and priorities effectively
* Experience of providing good customer service
* Proficiency in budgeting and strategic planning
* Experience of installing and configuring software applications and in setting up and installing hardware
* Excellent leadership and team management skills
* Able to work with a high level of autonomy
* Excellent communication and writing skills
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person‑centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
Benefits
* Flexible and hybrid working opportunities
* Convenient location with free parking
* 25 days holiday, increasing to 30 days, plus public holidays
* Christmas office closure (currently an additional 3 days leave)
* Contributory company pension scheme
* Free life assurance
* Tailored learning and development
* Health and wellbeing resources including an Employee Assistance Programme
* Season ticket loan scheme
* Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Information Technology
Industries
* Market Research and Research Services
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