GFS – Senior Manager- Finance Systems and Processes Join Serco’s Finance Transformation and help build the engine of growth Serco is transforming Finance to support its future growth, creating a UK-led Global Finance Services (GFS) Hub at the heart of the organisation. This hub is designed to be a true engine of growth - delivering accurate, timely and well-controlled financial information while driving standardisation, efficiency and continuous improvement across the business. As part of this transformation, we’re expanding our Finance capability and are recruiting a Senior Manager – Finance Systems and Projects to play a key role in ensuring the effective delivery and continuous improvement of Finance systems and Finance change initiatives across the organisation. The role The Senior Manager – Finance Systems and Projects is responsible for overseeing the operation, governance and continuous improvement of Serco’s Finance systems and Finance change delivery within the Global Finance Services Hub. Working closely with Finance leadership, Global Process Owners and Technology teams, you will translate Finance process priorities into practical systems and project delivery. The role ensures Finance platforms and system changes are delivered in a controlled, reliable and efficient way, supporting a stable and modern Finance operating model across the Group. You will lead a team responsible for both Finance systems operations and Finance project delivery, ensuring strong governance, effective issue resolution and successful delivery of Finance initiatives across a complex global environment. As part of this you’ll: • Lead Finance systems operations and Finance project delivery within the GFS Hub • Deliver Finance system enhancements, upgrades and automation initiatives aligned to the Finance transformation roadmap • Ensure strong governance across system access, configuration and change management • Oversee Finance project delivery from initiation through to implementation and transition into BAU • Monitor system performance and manage incident trends, ensuring issues are resolved effectively • Act as the senior escalation point for Finance systems and Finance project delivery • Work closely with Finance, Technology and Global Process Owners to prioritise and deliver system improvements • Provide clear reporting on delivery progress, risks and dependencies across Finance systems and projects • Lead and develop a team of Finance systems and project professionals What you’ll need to do the role • Professionally qualified accountant (ACA, ACCA, CIMA or equivalent) or equivalent experience • Experience leading Finance systems, Finance transformation or Finance change delivery within large organisations • Strong understanding of Finance systems and enterprise platforms such as SAP or similar technologies • Experience delivering system implementations, upgrades or automation initiatives • Strong governance, risk and control mindset within Finance environments • Excellent stakeholder management and communication skills • Proven experience leading teams and delivering projects across complex organisations Desirable experience includes working within a Global Finance Services or shared services environment, experience managing relationships with system integrators or external delivery partners, and familiarity with modern Finance technology platforms and reporting tools. Why Serco You’ll be part of a high-profile Finance transformation, playing a hands-on role in shaping Finance processes, systems and culture across a truly global organisation. Working in a collaborative, forward-thinking environment, you’ll gain standout experience delivering meaningful change while building strong foundations for long-term career opportunities across Serco. What we offer • A strong competitive base salary • Bonus potential of up to 30% • Company car or car allowance (£5860) • PMI x2 • 10% contributory pension • A range of Serco corporate benefits Appointments are subject to the outcome of ongoing organisational consultation. NewFinanceHub All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.