# Governance and Business Support ConsultantRegion: MidlandsLocation: Stratford-upon-AvonContract type: PermanentReference number: SADI02623Working pattern: Full-time (Part-time hours considered)Salary: Up to £35,000 + 10% annual bonus + benefits package## Governance and Business Support Consultant* Be a key member of a team, dedicated to delivering outstanding work and consistently surpassing high standards. * Niche career opportunity with lots of progression available * Team office day is Monday – Non-negotiable. 80% of your hours from home## About the roleReporting into our Engagement and Governance function, this team is responsible for overseeing every key change in the Agency lifecycle – from onboarding new Agents to conducting annual financial and regulatory checks across the network. It’s a highly trusted area of the business, working closely with senior stakeholders, the FCA and external suppliers to ensure our Agents operate with excellence, transparency and financial stability. As a Governance and Business Support Consultant, you’ll be the go-to expert for assessing Agent suitability, reviewing financial submissions, coordinating approvals and managing contractual agreements. You’ll analyse business plans and payment arrangements, maintain oversight of good repute and compliance checks, and step in to resolve issues before they become risks. No two days will be the same – one moment you’ll be deep in financial data, the next building relationships with new Agents or recommending process improvements. This role offers a unique blend of analytical responsibility, stakeholder engagement and operational ownership. You’ll not only help safeguard NFU Mutual’s reputation – you’ll have a real voice in how we shape future ways of working. This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home. When successful, you’ll be required to come in on Mondays with the rest of the team. We’re open to hearing from applicants who are looking to work 28 hours a week as a part-time option, but as above, you will be required to come in on Mondays.## About youYou bring a naturally analytical mindset and enjoy working with structure, figures and factual detail. Used to handling data and documentation with care, you take responsibility for accuracy and don’t hesitate to question anything that doesn’t look right. Whether you’re reviewing financial submissions, managing competing deadlines or coordinating with others, you stay organised and see tasks through with integrity. Working within set processes comes naturally to you, but you’re also someone who speaks up when you see a better way of doing things. To join our team, you’ll have: * Working knowledge of Excel, with confidence using formulas, filters and data inputs (essential) * Strong attention to detail, with the ability to interpret financial data and spot anomalies * Experience working within set procedures or regulatory frameworks * Clear communication skills and the ability to build constructive working relationships Experience of reviewing financial statements, working within financial services or using tools such as Experian reports or CRM databases would be advantageous, but is not essential — a questioning mindset and willingness to learn go a long way in this role. *At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.* *We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.* *We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.*## Benefits and RewardsWhen you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding: * Salary up to £35,000 depending on experience * Annual bonus (up to 10% of salary) * Contributory pension scheme, up to 20%, including your 8% contribution * 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme * A Family Friendly policy that helps you balance your work and family responsibilities * Access to savings at High Street brands, travel and supermarkets * £20 contribution to a monthly gym membership – subject to T&Cs * Health and wellbeing plan- cashback for dentist, opticians, physio and more * Access to voluntary benefits, including health assessments, private medical insurance and dental insurance * Employee Volunteering - volunteerin the community for one day each year * Unlimited access to Refer a Friend £500 bonus scheme * Life Assurance coverof 4 x salary * Employee discounts of 15% on a range of NFU Mutual insurance policies. * Salary sacrifice employee car scheme - subject to eligibility## Working at NFU MutualWe’reone of the UK’s leading general insurance and financial services companies. For over 110 yearswe’veput our customers at the heart of everything we do.Ourpeopleare just as important to us. Wepride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
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