Credit Controller – Birmingham (Hybrid) We are working with a well-respected, purpose driven Birmingham-based business looking to appoint a Credit Controller on a permanent basis. This is a fantastic end-to-end Credit Controller role offering full ownership of a busy ledger within a supportive, well-structured finance team. This company has a strong senior leadership team and a genuinely collaborative, down-to-earth culture. The successful Credit Controller will manage their own portfolio, build relationships with clients, and ensure timely collection of outstanding debt as well as producing aged debtor reports. The role will include: * Managing a ledger of approximately 500–800 accounts * End-to-end Credit Control, from billing through to collections * Building and maintaining strong client relationships * Chasing outstanding debt in a professional and consistent manner * Investigating and resolving queries * Using Excel to produce aged debt reports (VLOOKUPs, Pivot Tables, SUMIFs) Ideally you will: * Have experience working as a Credit Controller and have a passion for your role! * Be organised and able to manage a high-volume workload * Be confident handling client conversations and be able to lead with empathy and curiosity * Have strong Excel skills and have an analytical approach * Be personable and able to contribute to a friendly team environment In return you ...