About The Role
HomeServe are currently recruiting for a Planning Specialist to join the Service Operations team in Nottingham. The ideal candidate will be highly analytical, super organised and an excellent communicator both written and verbal.
We work in a hybrid way with a requirement to travel into the Nottingham office 3 times per week to work with your team. With this in mind, you will be located within a convenient commute to Nottingham.
The Planning team is responsible for leading the planning and capacity management of all work and resources in the Service Operations business across our Gas, Water and Network Field Operations, ensuring we deliver outstanding service to our customers and a number ofinternal and external stakeholders.
The role of Planning Specialist is responsible for the short- and long-term availability and allocation of field resources to meet customer demand. This includes delivering detailed regional demand forecasts and providing robust support (through analysis and continual improvement) to the Field Operations team. Strong analytical and communication skills and the ability to adapt to dynamic situations are essential for success.
PRINCIPAL ACCOUNTABILITIES:
1. Assist with development, implementation, and updates to regional forecast demand and resourcing models. Said models will strategically underpin the majority of downstream field planning activity and routines
2. Creat...