Role ( Office Based ) Reporting to Payroll Team Leader Location The position will be based in central Belfast. Our current address isBeacon House, 27 Clarendon Road, Belfast, BT1 3BG. The Trusted Name in Payroll and HR Solutions Conexia is one of the most trusted and experienced providers of payroll and HR services in the UK and Ireland. our expert teams bring decades of proven experience in HR outsourcing, supporting organisations across every stage of the employee lifecycle. With a reputation built on trust, reliability, and deep industry knowledge; from streamlining complex administrational tasks to enhancing employee engagement and delivering seamless payroll services, we empower organisations to unlock the full potential of their workforce. As well as being highly qualified experts, at Conexia our colleagues are passionate about delivering exceptional service and driving long-term value for our clients. We continue to invest in our colleagues and work with our clients to evolve, innovate, and shape the future of HR and payroll with confidence and stability. At Conexia, we dont just meet expectations we exceed them. Together with our clients, were creating smarter, more agile workforces and delivering positive change across the HR landscape. Conexia is an Equal Opportunities Employer At Conexia, trust is at the heart of everything we do. We are proud to be an Equal Opportunities Employer, welcoming applications from all individuals regardless of age, disability, gender, race, religion, sexual orientation, or socio-economic background. We are committed to creating an inclusive environment where everyone can bring their authentic self to work and thrive. If you require us to consider any supportive measures during the recruitment process, please contact us at. Overall Purpose of the Role We offer payroll as a service from hire through to retire Your role will be to work collectively as part of a wider team of payroll professionals, supporting the ongoing delivery of our clients weekly and monthly payrolls, by inputting payroll data and updating payroll records, working to weekly and monthly deadlines. Your attention to accuracy and detail, whilst carrying out your role, will work towards ensuring all employees on our payrolls, are paid accurately and on time. Key Responsibilities To gain and maintain an in-depth knowledge of contractual policies and statutory payment regulations, ensuring adherence to both. To utilise your excellent level of literacy and numeracy skills with a high level of accuracy and attention to detail. To create/update and maintain employee payroll records, in accordance with inbound client instruction. Call handling on a rota basis. To address employee payroll queries via both email and telephone. Other tasks may be assigned to the role over time based on business need within reason and following consultation with the post holder. Personnel Specification Competencies Team working Problem solving Planning and organising Customer focus Qualifications/ Professional Training Essential: Numerate and literate Educated to GCSE (or equivalent) Skills and Experience Essential: Attention to detail / accuracy Desirable: Payroll experience and/or Administration experience. Experience of operating integrated HR and Payroll Systems Experience in a customer focused, SLA driven service. Vetting This role will require you to undertake security vetting to CTC level, and as such all candidates must have been resident in the United Kingdom or Republic of Ireland for a minimum period of 3 years at point of application. Some benefits of working for us Competitive Salary Company matched pension scheme Life assurance 23 days holiday rising to 25 after 2 years and 27 after 5 years Opportunity to purchase additional leave 15 weeks fully paid maternity, adoption, and shared parental leave 2 weeks paid paternity leave Company sick pay scheme Opportunity to take a paid day out of the office, volunteering for a charity close to your heart Service awards Recognition awards External training and professional academic financial support opportunities On-site subsidised canteen Locked bicycle shelter On-site showers Access to 24-hour Employee Assistance program Voluntary benefits (available through salary sacrifice): Discounts on retail and socialising e.g. discounted gift cards/cashback Health and wellbeing e.g. dental insurance/health screening Travel and technology e.g. Travel discounts at home/abroad Peace of mind insurances e.g. Income protection/employee and partner critical illness cover For more information, to raise any concerns or should you require any reasonable adjustments throughout the recruitment process during the application process, please contact Skills: Payroll Administration Payroll Processing Manual payments Payrolling Payroll reports Call Center Agent Customer Service