As Been There continues to grow, we're looking for a friendly and reliable bookkeeper to help us stay financially organised behind the scenes. This is a key position within the charity and we need a superstar to support us as we continue to grow.
What difference will you make?
As a volunteer bookkeeper at Been There, you would play a key role in keeping the charity’s finances organised and accurate. You’d provide clear reports to support trustee decision-making, and contribute to strong financial oversight. Your support would help build funder confidence, ensure compliance, and create a solid foundation for Been There’s continued growth and impact. Personally, you’d gain valuable experience working in the charity sector and play a meaningful part in supporting mental health and peer mentoring. It’s a great opportunity to apply your skills for a cause that makes a real difference, while also building your CV, growing your confidence, and expanding your professional network. You’d be a trusted part of the team, with the flexibility to fit the role around your other commitments. We could also offer support and guidance from our Treasurer on you career development.
What are we looking for?
Key Responsibilities Recording day-to-day financial transactions in our accounting software Processing payments in and out (accounts payable and receivable) Reconciling bank accounts and balance sheet items Preparing simple financial reports like profit & loss statements and balance sheets Keeping an eye on our cash flow and supporting budgeting and forecasting Helping with payroll and making sure things like PAYE and National Insurance are sorted If you are interested, there will be opportunities as we expand to help with Supporting grant applications with financial data or simple forecasts Helping us track restricted vs unrestricted funds Contribute ideas to improve our financial processes or policies Attending the occasional trustee meeting to provide finance updates Preparing figures for our annual charity return or independent examination Plus if you want to advance your career, you will be supported and guided with our Treasurer. About the Person Experience with bookkeeping or accounts (charity-specific experience is a bonus but not essential) Confident in using Xero accounting software A basic understanding of UK payroll and deductions Good attention to detail and ability to stay organised A good communicator Someone who’s happy to work independently and can manage their time well Trustworthy & discreet – You’ll be handling sensitive financial information, so it’s important you can keep things confidential and act with integrity
What will you be doing?
About Been There Been There is a fast-growing UK charity on a mission to change the way we support mental health. Right now, we connect people facing body image struggles and eating disorders with trained volunteer Mentors who truly get it because they’ve *been there* themselves. But that’s just the beginning. Our big vision is to unlock the life-changing power of peer support across the UK, offering a safe, human alternative for people facing all kinds of challenges, including anxiety, OCD, depression, and grief. Our unique online platform offers free, confidential, and compassionate support for up to three months, giving people a space to open up to someone who’s been through similar experiences. Whether they’re on a waiting list for treatment or just not ready for a clinical route, we’re here to make sure no one has to struggle alone. By reducing isolation and shame, helping people feel seen and understood, and building resilience and hope for the future, Been There is redefining how we respond to mental health one conversation at a time. About the Role As Been There continues to grow, we're looking for a friendly and reliable volunteer bookkeeper to help us stay financially organised behind the scenes. You’ll be part of a small, passionate team making a big impact in the mental health space — and your work will help us support even more people who are struggling. This is a flexible, remote role that can easily fit around your other commitments. If you’ve got a few hours a week to spare and a head for numbers, we’d love to hear from you
Seniority level
* Seniority level
Not Applicable
Employment type
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Mental Health Care
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