OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations).
The IT Account and Service Delivery Manager role is hybrid and will involve working in one of our UK offices (Horsham and/or Borehamwood), as well as travelling to our clients sites which are UK and European based, a minimum of 3 days per week.
Key Requirements Include
* 2+ years Management experience, particularly managing application development teams or working closely with client accounts
* Deep understanding of IT services and relevant technologies
* Account Management experience
* Experience of both managing and delivering services to Clients
* Software management experience is a nice to have
* Excellent English written and verbal communication skills
* Strong focus on customer service experience and building trust
* An engaging and personable attitude
* Strong leadership skills
* Ambitious and goal oriented
Our offer for the IT Account and Service Delivery Manager:
* Salary between £40K -£55K, depending on experience.
* Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc.
* Generous Holiday Allowance - increases based on the length of service
* Supportive and collaborative working environment
* Variety of work
* Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual
This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
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