Community Engagement Coordinator (Ref: 0137ZN)
All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. Closing date: Monday 13th April 2026.
Main duties of the job
As a Community Engagement Coordinator, you will establish and maintain a strong network of local partner agencies to support and enhance the delivery of community engagement and volunteering initiatives. You will identify and develop a range of suitable volunteer placements, both internally and externally, and provide ongoing support to volunteers, Recovery Champions, peer mentors and students through regular supervision and guidance. Working closely with internal directorates, you will also contribute to corporate volunteering opportunities and the development of consistent training, structures and review processes. A key part of this role involves supporting and leading local partnerships and projects, including social enterprise initiatives. You will oversee social investment processes, ensuring effective administration, monitoring and reporting in line with organisational and funder requirements. You will collaborate with a range of internal and external stakeholders to deliver safe, innovative and high‑quality services, while also contributing to the development of systems, tools, processes and training packages to support community engagement.
This is a full‑time (37.5 hours per week) fixed‑term contract until March 2027. The starting salary is £27,500, rising each year in line with our pay progression salary bands, to £32,000 per year. For further details please reach out to a member of the recruitment team via [contact information].
About us
We are a leading charity supporting people with drug, alcohol and mental health challenges, operating over 80 services across England and Scotland, and providing free and confidential support to more than 100,000 people each year. In Stoke‑on‑Trent we offer a friendly, community‑focused service that empowers individuals to make positive changes, improve wellbeing and build healthier, more fulfilling lives.
Essential skills
* Volunteer Management qualification (or commitment to completing within 18 months)
* A successful track record of responsibility and development of others
* Understanding of the issues facing drug and alcohol misusers
* Ability to build effective relationships with a range of internal and external stakeholders
* Good written and oral communication skills and confidence when using IT
DE&I
We are an inclusive organisation that encourages, supports and celebrates a diverse workforce. We welcome applicants from under‑represented communities and backgrounds, including people with lived experience, disabilities, racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. We provide a guaranteed interview scheme for veterans and candidates with a disability who meet the essential criteria. Reasonable adjustments are available for disabilities, learning difficulties or medical conditions.
Benefits
* 28 days annual leave, plus bank holidays
* An extra day off for your birthday or a special occasion of your choice
* Enhanced maternity, paternity and adoption leave
* 2 days paid volunteer leave per year
* Auto‑enrolment into We Are With You's pension scheme
* Access to a Blue Light Card – savings on high‑street and online brands
* Flexible working opportunities and access to wellbeing support services and resources
* Refer a Friend scheme – £500 bonus for any successful referral that completes 6‑month probation
Person Specification
* Volunteer Management qualification (or commitment to completion within 18 months)
* Successful track record of responsibility and development of others
* Understanding of the issues facing drug and alcohol misusers
* Ability to build effective relationships with a range of stakeholders
* Good written and oral communication skills and confidence when using IT
Experience
* Volunteer Management qualification (or commitment to completion within 18 months)
* Successful track record of responsibility and development of others
* Understanding of the issues facing drug and alcohol misusers
* Ability to build effective relationships with a range of stakeholders
* Good written and oral communication skills and confidence when using IT
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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