In this role, you will take on a dynamic and diverse leadership position, ensuring the seamless operation of your Leisure Centre. Your responsibilities will include overseeing daily operations, adhering to Health and Safety standards, and managing a dedicated team of duty managers. You will be accountable for maintaining the site within the organisation's set budgets, collaborating closely with your area manager on various site projects, and continually striving to enhance the overall experience for our members and customers. Your leadership will be pivotal in creating a safe, welcoming, and efficient environment that meets the highest standards of service and operational excellence. 37 hours per week.
Responsibilities
* Overseeing daily operations to ensure smooth and efficient running of the leisure centre.
* Health and safety compliance, conducting regular safety audits and risk assessments to maintain a safe environment for employees and members.
* Team management, including team meetings, performance reviews and providing ongoing training and development for staff.
* Budget management, monitoring financial performance, expenses and identifying cost-saving opportunities.
* Collaborating with the Area Manager and Abbeycroft on projects to improve facilities and services at the leisure centre.
* Enhancing customer experience and addressing feedback and complaints promptly and professionally.
* Maintaining operational excellence to meet high service standards and best practices.
Qualifications
* First Aid at Work certification (essential).
* Fitness Level 2 Qualification (desirable).
* Pool Plant Operator License (desirable).
* National Pool Lifeguard Qualification (desirable).
* Swim Teaching Qualification (desirable).
* Disability Confident.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits
* A Multisite membership.
* A discounted multisite membership for someone you live with.
* Free child swims (not lessons).
* Annual leave entitlement.
* Pension scheme with NEST.
* Opportunities for career development and progression.
* Westfield Health Benefits which include mental, physical health and financial support, a 24/7 DoctorLine, access to Togetherall and generous Highstreet discounts and cashback.
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