All applicants must be 18 years old or over.
We are currently looking to appoint a Receptionist to work in the Den (this includes the Den Reception, Children's Hearing Services Reception and, when/if required, Nightingale ward and Neonatal Unit Receptions) within the Family Care Division.
This role will involve work on weekends, and bank holidays.
The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration systems.
To be successful in this role you will possess IT skills, GCSE Maths and English grade A-C (or equivalent) and have relevant office/secretarial experience. You must also be adaptable to meet the service needs.
Knowledge of medical terminology, customer care and previous NHS experience are also desirable.
The main emphasis of this role is to provide a comprehensive and courteous clerical and meet and great service to patients and their families; along with the multidisciplinary team working within Child Health.
Duties will include checking in patients and booking follow up appointments. answering and actioning patient queries either via telephone/email/in person, and maintaining patient case notes as required for clinics.
Please see Job Description for main duties of the job in attachments.
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts, with a workforce of around 5,000.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
This advert closes on Sunday 19 Oct 2025
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