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Dutch speaking customer service advisor (12 month ftc)

Brighton
Euro London Appointments
Customer service advisor
Posted: 16 October
Offer description

Job title: Dutch speaking Customer Service Advisor

Salary: £25,000 per annum

Location: Remote, with 1 day per month in the office

Contract: 12 month FTC, full-time


Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.


Responsibilities:


* Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat.
* Provide solutions to customer issues, ensuring satisfaction and timely resolution.
* Maintain customer records and accurately log interactions.
* Work collaboratively with team members and management to improve customer experiences.


What We’re Looking For:


* Fluent in both written and spoken Dutch.
* Strong communication and problem-solving skills.
* Prior experience in a customer service role is advantageous.
* Ability to work independently in a remote setting.


Shift Patterns


* Week 1: 07:00-15:15
* Week 2: 09:45-18:00


Benefits:


* Gym discount
* Life insurance
* Ability to work remote
* Company discount
* Eye tests
* Buy/sell 5 days of holiday a year
* Enhanced maternity/paternity pay


And many more!


If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you!


If interested, please apply or send your CV directly to t.chau@eurolondon.com

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