Salary: £13.57 per hour
Hours: 30 – 37.5 per week, Monday – Sunday (ability to work flexibly – early, late, weekends, bank holidays and on-call responsibilities)
Type of contract: Full-Time, Part-Time, Permanent
Reporting to: Deputy Care Manager
Job Purpose:
The purpose of this role is to provide hands-on, person-centred support to Reach Care’s service users whilst ensuring you’re a dynamic leader, aligning with Reach Care’s values, thus fostering an environment which allows service users and staff alike to flourish.
This role is based within the supported living properties (Newark, Nottinghamshire), with some community provision. As such, there will be an expectation for this person to be regularly visible within their designated teams.
The role is not suitable for home or hybrid working.
Key Responsibilities:
Care Support
•Support service users to carry out household tasks. Example(s) – cleaning, laundry, cooking and gardening.
•Support service users within supported living with all aspects of household living. Example(s) – budgeting, appointments, shopping and accounts (tenancy, etc).
•Support service users to look after their health, including taking their respective medication.
•Support service users with personal care, where applicable. Example(s) – dressing, undressing, personal hygiene and bathing.
•Support service users to maintain their mobility.
•Support service users with communication skills. Example(s) – reading, writing, MAKATON, and dealing with mail (where applicable).
•Support service users to maintain/develop a social circle, including maintaining contact with friends and family.
•Support service users to maintain existing skills, whilst developing new ones. Example(s) – road safety and the use of public transport.
•Monitor the schedule of delivered support and report where any changes may be required.
•Maintain quality standards and support the completion of quality audits.
•Maintain accurate records as required, thus always ensuring confidentiality.
•Support the development and implementation of ‘Positive Behaviour Support’ (PBS) and its principles within the services in which you work.
•Liaise with stakeholders when and where necessary. Attend annual review meetings and multi-disciplinary meetings.
•Support the maintenance of a healthy and safe work environment within the properties where you work. Including scheduling and monitoring the completion of fire safety checks/evacuations.
•Have good knowledge of the regulatory framework.
Workforce Support
•Support Reach Care’s management team to organise and facilitate relevant team meetings.
•Ensure all staff members work in a way that demonstrates Reach’s values and have an understanding and commitment to the rights of the people within the service.
•Support staff development with the completion of competency and care certificate observations.
•Support new staff members through inductions (shadow shifts), ensuring they have the necessary knowledge to work positively within the team.
•Provide leadership and guidance to team members (Care Support Workers), fostering a positive, motivated and collaborative working environment.
•Contribute to staff (Care Support Workers) supervisions the line manager at agreed intervals.
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•Collaborate with other Team Leaders within the organisation and provide cover where required, including on-call responsibilities.
•Establish strong working relationships with all stakeholders.
•Attend required training in Safeguarding, Data Protection, Health & Safety, First Aid and any other subjects identified as a requirement for the role.
•Support team welfare (service users and staff), thus report issues, risks and concerns.
•Work, always, in accordance with Reach policies and procedures.
Reach retains the right to change or assign other duties to this position to meet the needs of the Charity.
Essential Criteria:
•Can work well and efficiently in a team and independently.
•Can communicate clearly and concisely through a variety of methods (verbal and written).
•Has good time management, enabling deadlines and time scales to be met.
•Has a flexible and adaptable approach to their work.
•Can work collaboratively with a variety of stakeholders.
•Is solution-focused and has a can-do attitude when solving problems.
•Is self-motivated to make a positive difference.
Desirable Criteria:
•Has experience working with adults with learning disabilities.
•Has experience in using IT.
•Has good knowledge and experience of safeguarding.
•Can drive and is willing to travel for work purposes.
Key Skills & Qualifications
•NVQ/QCF in Health and Social Care or equivalent (desirable).
Inspires trust and confidence in others.
•Treat others with dignity and respect to create an environment that contributes significantly to everyone feeling safe, encouraged and valued.
•Promotes innovation, inclusion and diversity that provides everyone with the right to aspire.
•Can build and maintain strong relationships by taking time and investing effort to understand the unique needs and goals of the organisation and individuals.
•Emphasises and understands the importance of individuals’ rights to participate.
•Understands the importance and prioritises listening to the voices of people with learning disabilities and their families.
•Commits to and maintains high standards in every aspect of their work.
•Advocates for people with learning disabilities living independent lives.
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