About The Role
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Stratford Aftersales.
As a Mercedes-Benz Parts Advisor, you will demonstrate a 'One Team' approach, communicating effectively with both internal and external customers and suppliers. You will ensure that all requests are dealt with promptly, supporting colleagues and customers with parts identification, searching, and sourcing.
You will also be responsible for maintaining the parts stock room, managing stock levels, and handling the ordering and selling of vehicle parts and accessories.
Mercedes-Benz Parts Advisors work flexible schedules, including weekends, to provide excellent customer service.
About You
Ideally, you will have experience in a similar role within the motor industry and be IT literate.
Strong organizational skills, attention to detail, and excellent communication abilities are essential, as you will interact with customers face-to-face and over the phone.
We seek someone passionate about delivering excellent customer service and capable of advising customers on our products and services.
Please note that candidates must have previous Parts Advisor experience within the automotive industry to be considered.
Why Sytner?
Sytner Group offers an industry-leading benefits package and fosters a supportive environment where everyone can thrive and reach their full potential.
* Enhanced Holiday Entitlement – 33 days including bank holidays
* Industry-leading Maternity, Paternity, and Adoption Pay
* Career Development opportunities
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One paid day annually for voluntary/community work
We value diversity and are committed to creating an inclusive environment. We welcome applications from individuals of all backgrounds and abilities, and we support reasonable adjustments during the recruitment process.
Join us and be part of a company that develops talent and builds careers. We pride ourselves on high colleague engagement and a respectful, supportive workplace culture.
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