Duties Description The Information Technology Specialist 2, SG-18 assigned to the respective Troop Communication section will provide technology and support services to State Police assets within their assigned Troop. This position will report to the Technical Sergeant Communications.
DUTIES:
Application support to include, but not limited to: Microsoft Office, TraCS, SJS/Niche, Citrix, and eJustice.
Vehicle platform support to include: Tablets, AVL, County CAD systems and LPR.
Technology system support to include: ATAK, Livescan, Interview Room Recording Systems and Axon Body Worn Cameras.
Network support and troubleshooting, wire and cable maintenance.
Station telephone system support and troubleshooting / install troubleshoot ADT telephones.
Cellular phone and RSA Token support (iPhone/Android).
Provide training and operational aids.
Inventory database maintenance and recordkeeping.
Testing, assessment, and implementation of new technologies.
Oversee and work with service vendors.
Mobile Command Vehicle (MCV) operation at planned events and IT systems maintenance.
Mobile/Portable radio programming.
Work with Business Integration Services Unit (BISU) to analyze, impact of implementing new systems in State to be utilized by Members.
Participate in testing new software and hardware, including working with vendors and consultants.
Assists enforcement of agency information security procedures and protocols, including notifying BISU, agency Information Security Office (ISO) of any misuse or security breaches.
Performance of these duties may require unscheduled, overtime including evenings and weekends as operational needs dictate.
Minimum Qualifications Bachelor’s degree or higher level degree including or supplemented by 15 semester credit hours in computer science;
OR
A Bachelor’s or higher level degree in any field and one year of professional experience in information technology;
OR
Completion of 60 semester credit hours in any field, including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology;
OR
Two years of professional experience in information technology.
Preference may be given to candidates who possess relevant IT certifications.
Minimum qualifications must be met by the closing date of the posting.
Some positions may require additional credentials or a background check to verify your identity.