Job Description
Job Title: Deputy ManagerLocation: Kingston Upon ThamesSalary:Up to £27,914 per annum plus bonusRole: PermanentOVERVIEW As a Deputy Manager you will embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product.Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove youve got plenty of ambition, and well reward you with a career youll want to shout about.IDEAL CANDIDATE
* A confident and natural retail leader who can manage staff performance and support individuals to deliver
* Previous experience working in a customer service focussed fashion or footwear retail environment is essential
* A current Supervisor or Assistant Manager/Keyholder who is looking to progress
* You will be a people person, naturally confident and have a can-do attitude
* You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results
* Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment
* You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements
* Supporting the store manager in delivering an excellent retail environment
THE ROLE AND KEY RESPONSIBILITIES
* You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience
* Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork
* Contribute to ideas that drive positive results in KPIs including sales and service
* Ensuring service standards in store are constantly being offered in line with the companys core values
* You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer
* Making commercial decisions on stock packages and displays using company reports to drive store sales
* Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office
* Communicating company policy and procedures to all team members in a professional manner
OUR CLIENTSince their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values.ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment. com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at:Web:Facebook:McCarthyRecruitmentTwitter:WeAreMcCarthyLinked-In:company/mccarthy-recruitment
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