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A digital services consultancy is seeking experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You will be involved in multiple research engagements for bespoke software solutions and transformations within government/public sector projects.
Senior Consultant - Minimum of 5 years in consulting or public sector. You will ideally mentor juniors and take the lead on client engagements.
Lead Consultant - Minimum of 8 years in consulting or public sector. You will directly line manage a User Research team, contribute to growth and expansion, and take a lead role in client projects.
Key Responsibilities of the User Researcher:
* Lead end-client engagement projects.
* Identify research needs and select appropriate research methods for each project.
* Develop, document, and present comprehensive research plans with study goals and methodologies.
* Engage with users through interviews, workshops, and ethnographic research to gather meaningful insights.
* Analyze research findings and data to generate valuable insights and actionable recommendations.
* Synthesize and document findings using tools such as user stories, journey maps, and storyboards to convey the full user experience.
The User Researcher package includes:
* Company Share Scheme
* Company bonus
* Pension
If you’re passionate about creating user-centred experiences and eager to make an impact, we’d love to hear from you!
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