Role of a Part-Time Credit Controller
Part-time - 25-30 hours per week, with work hours from 8:30 to 13:30 (flexibility on timing available).
This position involves a broad range of duties, including:
* Collecting outstanding debts from large client ledgers to reduce aged debt, posting and allocating to customer accounts, assisting with managing the direct debit process, and promptly answering queries.
* Calling direct debits and managing companies that have gone into liquidation or administration.
* Actively chasing overdue customer accounts via telephone and email to maximize cash collection.
* Setting up, processing, and managing Direct Debit payments.
* Contacting customers daily to chase bounced direct debits.
* Posting and allocating payments received to the bank.
* Carrying out credit checks and risk management.
* Adhering to all company credit policies.
* Issuing reminder letters for overdue debts as per company policy.
* Escalating non-payers for legal action.
* Handling inbound calls and maintaining the credit control inbox.
* Resolving customer invoice queries.
* Liaising internally with sales, service, and accounts managers.
* Preparing files for legal action.
* Deciding on account stops or releasing orders.
* Highlighting bad debt risks.
* Banking cheques.
* Providing holiday cover for team members.
Requirements to succeed
* Legal right to work in the UK and prior experience in credit control.
* Experience in chasing overdue invoices and debt reduction.
* Good MS Excel skills, ideally with pivot table experience.
* Positive attitude, hardworking, determined, and up for challenges.
* Self-motivated with the ability to prioritize workload.
* Ability to work well within a friendly team.
This is a part-time role, currently covering 5 hours per day, 5 days a week, but flexible hours may be considered. Overtime may be available during busy periods or to cover absences.
In return, we offer:
* Beautiful offices in the countryside.
* Free parking.
* Excellent coffee!
Travail Employment Group Ltd acts as an Employment Agency regarding this vacancy.
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