As a Counter Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers – ultimately delivering on our customer promise.
Why work for LKQ
* People First:We value our employees just as much as our customers.
* Work-Life Balance:Flexible working options to support your lifestyle.
* Career Growth:Genuine opportunities for progression in a thriving industry.
* Passion for Excellence:Join a team dedicated to being the best at what we do.
Key Responsibilities
* Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
* Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
* Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
* Ensure all call backs are completed in a timely manner
* Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
* Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
* Utilising relevant business data to understand the opportunities across all customer bands and product groups
Skills and Experience
* Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
* High levels of focus, energy and drive
* Good business acumen
* Always delivering best in class service to establish customer experience excellence
What we offer
* Competitive Salary– We regularly review our salaries to keep your earnings competitive.
* Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
* Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
* Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
* 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
* Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
* Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
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