THERE IS NO SPONSORSHIP FOR THIS POSITION - VALID RIGHT TO WORK IN THE UK REQUIRED. Location: Newport, Shropshire Job Type: Full-Time Salary: Competitive, based on experience Are you passionate about food safety and quality? Do you thrive in a fast-paced environment where attention to detail and high standards are paramount? If so, we want you to join our team as a Technical Quality Assurance Specialist! About Us Karsten UK LTD is a leader in the fruit packing industry, committed to delivering top-quality products to our customers while upholding the highest standards of safety and sustainability. With a focus on innovation and excellence, we’re proud of our role in providing food that nourishes and delights. Key Responsibilities * Complaints Management: Update and investigate customer complaints, ensuring timely resolution and communication with relevant departments. * Non-Conformance Review: Assist in reviewing non-conformances (NCs), chasing close-outs, and ensuring all non-conforming products are logged and addressed. * Documentation: Maintain accurate documentation of quality control processes, testing results, and compliance records. * Auditing: Conduct regular audits and keep up to date with the audit schedule to ensure compliance with internal and external standards. * Microbiological Testing: Assist in testing microbiological products and swabs to ensure product safety and quality. * Training: Assist in training production staff and quality assurance (QA) team members on quality standards, procedures, and site standards. * GMP Standards: Drive high GMP standards in all areas to maintain a clean and safe working environment. * QA Coverage: Provide cover for QA staff during sickness and absence, offering a helping hand where needed. * Compliance Support: Provide cover for the Compliance Technologist as needed, ensuring continuous adherence to regulatory requirements. * CCP Monitoring: Monitor and sign off on all Critical Control Point (CCP) paperwork to ensure compliance with safety standards. * Documentation Control: Assist in the control and archive quality paperwork, ensuring all records are accurate and up to date. * Collaboration: Work closely with production, quality, and technical teams to ensure seamless operations. * Trending: Updating regular trends and distribution to shareholders. What We’re Looking For * Education & Experience: A degree in Food Science, Microbiology, or a related field or studying towards is advantageous. Previous experience in food production quality assurance is a must. * Knowledge: Familiarity with HACCP principles, GMPs, and relevant food safety certifications (e.g., BRCGS, SQF). * Skills: Strong analytical and problem-solving skills, attention to detail, and the ability to work independently or as part of a team. * Communication: Excellent verbal and written communication skills for reporting and training purposes. * Adaptability: Ability to thrive in a dynamic environment with changing priorities and deadlines. Why Join Us? * Be part of a company that values quality, safety, and sustainability. * Opportunity for professional development and career progression. * Competitive salary and benefits package. * Work in a supportive and collaborative team environment