Hybrid role with 50% of your time in Newton Aycliffe.
This leadership role sits within the sales operations team of a major manufacturing business with customers throughout the UK. Your role will be to implement, drive and maximise the success of the companys sales support function.
Responsibilities will include:
* Coordinating sales support team tasks such as order processing, query resolution, and field sales support.
* Developing, implementing and improving sales support strategies.
* Supporting the Area Sales Managers to improve the customer experience.
* Weekly reporting to Head of Sales Operations on KPIs.
* Team welfare, recruitment, training and reviews.
* Escalation point for customer issues.
About the Company:
A global manufacturing business with a UK network of committed customers and strong trade reputation. An excellent employer with a track record of staff retention and development.
Candidate profile: Sales Support Manager
In order to establish yourself as the leader of this established team, we are looking for an experienced manager with a background in sales support or customer service ideally in a product manufacturing or distribution setting.
Your main attributes should include:
1. A proven ability to lead a successf...