Overview This is an exciting opportunity to help lead and shape the future of the Planning and Operational Support (POpS) team at the Judicial College. We are looking to recruit a self-motivated, enthusiastic and flexible individual with strong leadership and operational delivery skills to lead a team in delivering the judicial training programme. This is a senior position and will work closely with all parties who contribute to the creation and delivery of the judicial training programme, including colleagues within the Judicial College, the judicial training team and stakeholders across the Judicial Office, MoJ and HMCTS. The role would suit someone with leadership, stakeholder relations, operational and change management experience looking for a challenging role. The Judicial College Judicial College is part of the Judicial Office (JO), an arm's-length body of the MoJ. The JO is a unique branch of the Civil Service, independent from Government, dedicated to supporting the judiciary and promoting judicial independence, to maintain confidence in the rule of law. The JO reports to, and is accountable to, the Lady Chief Justice and was set up in 2006 to provide support to her and to the wider judiciary following the Constitutional Reform Act 2005. In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland. We support over 22,000 judicial office holders, providing policy, legal and handling advice and operational support. The principal role of Judicial College is to support the Lady Chief Justice and the Senior President of Tribunals in fulfilling their responsibilities for the arrangements for training the judiciary in an ever-evolving justice system. Working with the College Board, the Judicial College supports these senior members of the judiciary in setting the direction for training and ensuring the College has the right support in place to provide advice on the design and delivery of training, innovative digital systems to support delivery and that seminars are well organised. Our purpose is to strengthen the rule of law and improve the administration of justice through delivery of essential training for the judiciary in courts and tribunals, as well as a framework of training for magistrates. The Planning and Operational Support team (POpS) is the customer facing hub of the College - we provide the organisational support to judicial training events across the UK. Our training programme has increased in size from 400 to 2000 seminars during 2023-24 with the responsibility for all magistrates training moving over to the College. The majority of our training seminars are face-to-face with some digital seminars. The POpS team is based over three sites - Loughborough, London and Leeds. We have a large team of course organisers (Band E/AO) and team leaders (Band D/EO) based across these offices and office managers (Band C/HEO) in three of our sites. We are looking to recruit a Loughborough based Band B (SEO) manager to lead the tribunals and coroners training programme, help set the future training programme and continue to develop a resilient team to support delivery. https://www.linkedin.com/company/judicial-office/ Overview of the Role At a time of significant investment in judicial recruitment, reform of the Courts and Tribunals, and recovery from the impact of the COVID-19 pandemic you will have an opportunity to work as part of the POpS senior management team. As one of our Senior Planning and Operations Managers you will work closely with your peers to ensure that the College's current and future training programmes are planned, organised and delivered to schedule, properly resourced and you will have a strong focus on the standard of service provided by your team. You will have a specific lead on the tribunals and coroners training programme and you will oversee a team largely based in the Loughborough office to deliver this objective. As well as working with your College colleagues, you will build strong working relations working very closely with judicial training leads and their judicial training teams and our wider stakeholders, such as the Judicial Office Business Support Team, HMCTS and Judicial HR, to monitor and manage the training programme. You will also directly support the Head of Planning and Operational Support in the management of the new and emerging training needs, the budget, deployment of staff resources and continuous improvement. Do you have superb planning skills? Are you a proactive and confident leader who enjoys building and motivating a team to deliver? Are you a good communicator able to articulate views, listen to and consider others point of view, stand your ground when necessary and deliver difficult messages professionally? Are you comfortable managing a profile of work at pace which is subject to, at times, necessary variation and change whilst keeping a clear focus on delivery? Are you able to keep multiple parties who depend on the accuracy and completeness of your information up to date and well-informed in what can be a dynamic environment? Do you enjoy reviewing ways of working with a view to improving a service and outcomes? If you answered yes to these questions, then this role may be one to consider as we are looking for a strong leader who is a highly-organised planner, with superb team management and communication skills, and a determined eye for delivering the best possible service to be one of our Senior Planning and Operational Managers within POpS. This is a full-time role, but we can consider part-time (minimum 0.8 of full time equivalent) or a job share. The post-holder will be based out of our Loughborough office with some travel expected to the London and Leeds offices. Role purpose The purpose of the role is to provide strong operational oversight of the judicial training programme, with specific focus on the tribunals and coroners training programme. You will lead a team of circa 30 in their planning and organisation of both face to face and digital training and ensure that the College delivers a complete and timely training programme to support the Judicial Office mission of 'Right Judge, Right Place, Right Time'. You will work with the POpS senior management team to support the planning and delivery of the current and future training programme each year. Your key duties will be to: Lead and provide strategic direction and manage the POpS team to organise and assist with the delivery of judicial training. Oversee the leadership and management of circa 30 staff to ensure your hierarchy of line managers effectively lead and support their team members to be high performers and satisfied employees. Be an active member of the senior management team, contribute to the leadership and management of the team and the wider Judicial College. Ensure that POpS have the appropriate staff and financial resources to deliver any training required. Ensure that the team complies with its responsibilities for course organising and delivers a high standard of service to delegates, the judicial training teams and other stakeholders. Contribute to the monitoring and management of the judicial training budget by overseeing the provision of reporting required from your team to support accurate forecasting of spend, reporting on risks and pressures and ensuring value for money. Prepare business cases for any new funding required in year. Ensure your team takes appropriate action in response to new training needs throughout the year by working closely with the Central Planning Team to understand the operational impacts of judicial recruitment. Develop and facilitate a continuous improvement plan to assist POpS to be a high-performing customer service delivery unit. Work in partnership with the Judicial Education Team and Digital Training Team in the College to support and help implement digital ways of working (e.g. e-learning, webinars). Advise and support the Directors of Training, College Board and judicial training committees when required on operational matters and plans for training at their regular meetings and in the intervals in between if required so that decisions are made with awareness of the relevant information and issues. Develop and maintain strong working relations between the judiciary and your team particularly jurisdictional training leads and their teams of judicial trainers and facilitators to ensure the highest standard of customer service is provided by the Judicial College. The role reports to the G7 Head of Planning and Operational support and will work closely with the G6 Head of Planning, Operations and Systems. Essential skills and experience The successful candidate will be able to demonstrate: Proven experience in planning a sizeable schedule of operational delivery with the ability to make effective decisions on prioritisation, how to make best use of your resources to achieve both short- and long-term results. A strong track record in leading a team across different grades to deliver a programme of work at pace. A history of managing excellent customer/stakeholder relations. Excellent leadership skills including the ability to manage through change and motivate teams and build capability and resilience. Demonstrable experience of identifying operational efficiencies in existing ways of working to improve a service. The ability to build effective working relationships with a range of internal and external stakeholders including our customer base, the judiciary. The ability to provide clear evidenced briefing in both written and oral formats to senior managers and the judiciary on areas where there are a range of views. Desirable: Experience of managing teams based across geographically dispersed sites. Working hours We operate a flexible working policy, including remote working. This post will be based from our Loughborough office with travel to London and Leeds where required. Additional Information 1 Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiriesgov.sscl.com); To Ministry of Justice Resourcing team (resourcing-management-officejustice.gov.uk); To the Civil Service Commission (details available here) The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Interview dates 1 INTERVIEWS LIKELY TO BE W/C 26TH MAY 2024 Closing Date: 13/05/2024, 23:55 hours. Contact information 1 If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiriesgov.sscl.com Please quote the job reference - 86535. Level of security checks required 1 Counter-Terrorism Check (CTC) To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert). If you do not meet the above requirements, you may still be considered if, for example: You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government You were studying abroad You were living overseas with parents In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiriesgov.sscl.com) in the first instance Supporting document 1 1 jo-recruitment-pack. nov2023pdf.pdf - 1330KB Supporting document 2 1 behavioursjune18.pdf - 997KB