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Luggage Porter
About Park Hyatt London River Thames
Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.
The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury.Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London's landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.
Duties and responsibilities related to the Luggage Porter role
* Warmly welcome guests upon arrival, offering a friendly and hospitable greeting.
* Transport guests' luggage from the point of arrival (e.g., car, taxi) to the front desk, and subsequently to their rooms. Assist with luggage during check-out and departure as well.
* Escort guests to their rooms, explaining the room features and hotel amenities as necessary.
* Safely store and retrieve luggage as needed, ensuring proper tagging and documentation for easy identification.
* Communicate effectively with front desk staff to ensure a smooth check-in and check-out process for guests.
About you
Previous experience in a similar role within the luxury hospitality segment is preferred. The ideal candidate will demonstrate exceptional customer service skills, attentiveness, and the ability to manage a variety of tasks efficiently and professionally. Prior hotel experience—particularly in front office or concierge—is essential, and a valid driver's license is highly desirable.
Benefits you will enjoy as a Luggage Porter
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Business attire laundered complimentary
* Headspace membership and access to our Employee Assistance Programme
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next Steps: Apply today for this Luggage Porter role and start your journey with Hyatt Hotels!