ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
The post holder will provide foot care treatment to patients assessed suitable by the Podiatrist within a hospital setting; community clinical settings, and patients’ own homes, as well as providing clerical and clinical support duties as required. The podiatry assistant will report directly to a senior podiatrist who has supervisory responsibility for the podiatry assistant. The senior podiatrist reports to the podiatry clinical lead based within the podiatry department
Main duties of the job
· To implement foot care treatment plans for patients referred to Podiatry Assistant Clinics by the podiatrist and maintain adequate records of such treatments.
· To make clinical judgements, regarding onward referral for further clinical investigation and treatment. To manage the discharge of patients under their care, recognizing conditions outside their scope of practice, and to make the appropriate referrals.
· To undertake home visiting of patients assessed suitable by the podiatrist. Organizing and prioritizing patient caseload, determining best treatment options and modifying care plans according to needs for patients within scope of practice.
· Undertake clinical treatment as agreed with the podiatrist requiring good manual dexterity and skill to manipulate podiatry instruments.
· To undertake the preparation of clinical equipment for nail surgery and other clinical sessions.
· To assist in nail surgery and sessions to include post-operative nail re-dressings as required.
· o be familiar with Health and Safety procedures and adhere to guidance including wearing of face masks to protect against nail dust hazard during clinical treatment.
· To communicate effectively and liaise with the patient and carers/colleagues to ensure effective advice and treatment can be given, overcoming communication barriers on matters relating to management and treatment of patients.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
Please look at the attached JD
· To complete on a daily basis essential administrative tasks, particularly in entering appointment outcomes onto the computer and updating patient’s demographic details.
· To complete podiatry treatment records in adherence with national and local record keeping policy.
· To undertake patient and clinic cancellation as required according to departmental and patient needs to include postponement and re-prioritization of patient lists as necessary.
· The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder
· To communicate effectively with patients, carers and families to ensure residents feel enabled to manage their foot or nail conditions if they do not meet the criteria to be seen by the service.
Person specification
Experience
* Previous experience of working as a Podiatry Assistant
Knowledge and Skills
* Effective oral, listening and written communication to encourage patient and carers to adhere to their treatment plans.
* To complete on a daily basis essential administrative tasks, particularly in entering appointment outcomes onto the computer and updating patients demographic details
Personal and people development
* Take responsibility for own personal development and take an active part in learning opportunities. Comply with trust mandatory training needs.
Education/ Qualification/ Training
* Awareness of Equal Opportunities – theory and practice
* IT skills, including use of internet, e-mail, word processing.
* Ability to deal appropriately and sensitively in challenging and distressing situations with patients.
Communication
* Able to deal appropriately with unexpected or aggressive behavior of patients, clients, relatives and carers, and to be able to respond formally and informally to feedback from any service-user
* Ability to communicate effectively and liaise with the patient and carers/colleagues to ensure effective advice and treatment can be given.
Specific requirements
* To post holder will be required to undertake moderate repetitive physical effort to control and position the foot and lower limb in order to perform intricate clinical footcare requiring precision hand eye co-ordination over prolonged periods.
* The podiatry assistant will assist patients with limited mobility within the clinic and domiciliary setting in accordance with manual handling policy and guidelines.
* Sufficient to perform the duties of the post with any aids and adaptations
Making Things Better
Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don’t stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.
We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.
Our Community
We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.
Aiming High
We were rated ‘Outstanding’ by the CQC in 2016, were proud to be rated ‘Outstanding’ again in 2018 and continue to be rate 'Outstanding' in 2021.. We were named in the HSJ’s Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.
Staff and Service Users United
We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.
We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.
Diversity
ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.
Other reasons to apply
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.
As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.
What Next?
If you like the sound of ELFT, don’t waste a moment. We sometimes close adverts early if there is a high response, so apply now!
As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same..
If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.
Find us online at www.elft.nhs.uk | Find us on Facebook | Follow us on @NHS_ELFT
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This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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