Job description
Client Services Manager
Hybrid | Glasgow / Edinburgh | 3 days onsite
Ready to lead a brand-new outsourced recruitment programme and make an immediate impact? We're looking for a Client Services Manager who brings energy, confidence, and exceptional relationship skills.
This is your chance to shape something new — driving performance, building strong partnerships, and becoming the face of Guidant Global onsite.
What you'll do
· Build trusted stakeholder relationships
· Lead onsite delivery across two locations
· Ensure KPIs and SLAs are met
· Run QBRs and key performance reviews
· Coach and develop your onsite team
· Drive service improvement and growth
Job requirements
What you'll bring
· Strong stakeholder and relationship management
· Confident leadership and coaching skills
· A customer‑success mindset
· Commercial awareness
· MSP/RPO experience (useful, not essential)
About you
You're visible, credible, solutions‑focused — and you love being at the heart of the action. You thrive in fast‑paced environments and build rapport quickly.
Why Guidant Global?
You'll join a supportive, people‑first organisation where innovation and authenticity matter. You'll work closely with delivery, central operations, and leaders who want you to succeed.
Interested?
If you're motivated by impact, partnership, and building something new — we'd love to hear from you.
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