Service Advisor / Service Receptionist
Apply below after reading through all the details and supporting information regarding this job opportunity.
Salary: £32,500 basic | OTE £38,500 (realistic)
Location: Trafford, Manchester
Richard Abson Group are working with a premium dealership in Trafford, Manchester to recruit an experienced Service Advisor / Service Receptionist.
This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.
The Role
* Act as the first point of contact for customers, delivering outstanding service
* Handle customer enquiries and provide technical information on vehicle servicing and repairs
* Keep customers updated on vehicle progress
* Promote and sell service plans and additional products
* Ensure a consistently high level of customer satisfaction
About You
* Minimum 1 year’s experience in a similar role (main dealer preferred)
* Strong customer service and communication skills
* Sales‑focused with the ability to upsell effectively
* Experience with Kerridge and 1Link is advantageous
Salary & Benefits
* Basic salary of £32,500
* Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £38,500
* Monday to Friday 8:00am–6:00pm
* Only 1 in 4 Saturday mornings
* Excellent training and career development opportunities
Join a successful, premium brand in a supportive and growing environment.
Apply now or contact Jake Jones at Richard Abson Group for more information
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