Summary of Responsibilities
The main responsibilities and tasks of this position are as listed below, but not limited to these:
* Oversee and coordinate daily Front of the House and Heart of the House operations, ensuring effective delegation and operational efficiency.
* Manage guest service, the beverage program, and overall financial performance.
* Collaborate with mixologists to develop a cocktail menu based on current trends and market research.
* Conduct research to enhance the outlet’s reputation, aiming for inclusion in the top 50 bars in Asia.
* Partner with regional bars to increase the commercial visibility of Antidote.
* Lead marketing and public relations efforts to promote the outlet and support the goal of top industry recognition.
* Design and implement comprehensive training programs to ensure the team remains knowledgeable and competitive.
* Facilitate ongoing training and re-training as needed.
* Develop and execute long-term strategies to advance the outlet's objectives.
* Identify and capitalize on opportunities for expansion or strategic realignment based on market trends.
* Analyze and manage outlet budgets to reduce expenses and enhance profitability.
* Oversee the control of outsourced labor, casual staffing, and overtime in line with budgetary constraints.
* Identify and address potential issues to improve operational efficiency and revenue generation.
* Monitor reservation status and coordinate with the culinary team to ensure seamless service.
* Plan and manage staffing levels to meet business needs and adhere to budgetary guidelines.
* Collaborate with Talent & Culture to recruit and onboard qualified team members.
* Conduct daily briefings and monthly department meetings to ensure clear communication and team alignment.
* Maintain and enforce service standards and procedures.
* Ensure compliance with hygiene and food safety regulations in line with Fairmont and corporate guidelines.
Qualifications
* 1 year in Bar manager role
* Minimum 3 years as Head Mixologist
* Experience in Asia or World 50 best bar is a must.
* Leadership / People management
* Knowledge in Financial and Marketing Area
* Able to work under pressure and independently
* Service oriented with an eye for details
* Strong computer skills and proficient in Microsoft Office-Words & Excel
* Strong problem solving and decision making skills
* Effective conflict management skills, respecting a diverse, multi-cultural environment
* Can use sensitivity and discretion in supporting guest needs
* Leads to constantly improve the guest service experience and team performance
* Leadership skills developed – collaborative, enabling, and entrepreneurial
* Career focused, wanting to grow and develop, self-driven
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