Overview
As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What We Offer
* Competitive Salary – We regularly review our salaries to keep your earnings competitive.
* Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
* Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
* Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
* 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
* Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
* Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
* Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
* Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities
* Responsible for delivering a safety-first culture with the customer at heart of everything.
* Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
* Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer-first experience.
* Working as a member of the Fleet team with a customer-first attitude.
* Ensuring colleagues are focused to deliver a safety-first culture at all times.
* Improving returns, credits and warranty processes, enhancing customer experience and creating frictionless processes when supporting the retail counter.
* Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
* Delivering a customer-first service through the management of pick-to-manifest times and achieving all service level agreements.
* Supporting the branch with deliveries when required, ensuring it is set up for growth through best-in-class customer service and service level agreements (SLAs).
* Ensuring a best-in-class service is delivered at all times to cement customer excellence.
Skills And Experience
* Great communication skills demonstrate the ability to develop customer relationships.
* Ability to utilise technology to execute comprehensive fleet checks and deliver a zero-accident mentality while maintaining a safety-first culture for all employees and members of the public.
* High levels of focus, energy and drive.
* Good business acumen.
* Always delivering best-in-class service to establish customer experience excellence.
* Flexibility of day-to-day tasks to best support the branch.
Why Work for LKQ
* People First: We value our employees just as much as our customers.
* Work-Life Balance: Flexible working options to support your lifestyle.
* Career Growth: Genuine opportunities for progression in a thriving industry.
* Passion for Excellence: Join a team dedicated to being the best at what we do.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
Industries
* Automotive
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