Transport and Allowances Officer
Plymouth
Contract
£13.26 per hour
Our client is looking for an experienced is looking for Transport and Allowances Officer
At least one day in the office for a 7am.
Agreement to attend the office on other days if required.
To provide administrative and customer‑focused support for the School Transport & Allowances Team, ensuring that all services provided to colleagues, managers and customers are efficient and effective.
This is one of many roles we are recruiting for please visit our website colbernlimited co uk
Key Accountabilities and Role Outcomes
Undertake HR administration for Passenger Assistants, ensuring appropriate resources are in place to support service delivery, in conjunction with the Transport Officer responsible for managing Passenger Assistants (20%).
Process applications and undertake eligibility checks for free school meals to ensure children have timely access to meals (15%).
Undertake ID checks and add information to systems for school transport driver DBS checks and issue school driver ID badges (5%).
Undertake administration for the service, ensuring accurate and up‑to‑date information is available to management (20%).
Implement day‑to‑day changes as advised by parents, schools, tutors, etc.
Inform operators and Passenger Assistants of changes to procured transport routes, in conjunction with the Transport Officer responsible for procurement (20%).
Act as a reliable point of contact for the public, school staff, and other local authority staff, offering advice and guidance on school transport and free school meals matters (20%).
Role Measures
Authorising timesheets, unpaid leave and sickness in accordance with strict payroll deadlines.
DBS checks processed to ensure compliance with safeguarding policy.
Organising relief Passenger Assistant cover, maintaining records and ensuring routes are suitably covered for sickness and other absence.
Accurate authorisation and recording of pupils entitled to free school meals and holiday allowances.
Encouraging take‑up of free school meals and other allowances.
Reviewing invoices and ensuring payments to operators are made within agreed timescales.
Reviewing financial discrepancies and compiling information for further action.
Ordering equipment, checking receipt, and processing payments via the Spend Management system.
Generating invoices in a timely manner.
Setting up new routes and maintaining existing routes within policy guideline timescales.
Maintaining accurate databases for equipment and school term dates.
Covering service on a rota basis between 7.00am and 5.00pm.
Processing ID and DBS checks promptly to ensure operators have sufficient authorised drivers.
Key Activities
Scanning, filing, answering telephone calls, processing free bus passes, preparing correspondence, completing documentation, and producing and sending letters, emails, and tender documents (20%).
Issuing changes to contracts and actioning payroll changes to maintain accurate records (10%).
Arranging cover for absences and monitoring route changes to ensure efficiency (10%).
Assessing and authorising free school meal claims and processing renewals (10%).
Verifying and implementing monthly contract payments and processing invoices totalling approximately £2m annually in line with contract terms and financial procedures (10%).
Assisting Transport Officers to set up new taxi and minibus routes, and managing changes to existing routes; arranging issuing of car seats and other equipment and maintaining equipment databases (10%).
Setting up and terminating accounts, recording miscellaneous invoices, and monitoring requisition and invoice expenditure (5%).
Checking budget statements, reporting on variances, and liaising with the finance team on guidelines (5%).
Verifying timesheets, unpaid leave and sickness claims to ensure accurate payments (4%).
Arranging interviews and training for new Passenger Assistants and processing DBS applications as required by schools (2%).
Updating finance details and producing management reports for decision‑making (2%).
Administering DBS checks for taxi and minibus drivers (2%).
Managing customer accounts and raising invoices for concessionary travel (2%).
Deputising for Transport Officers as required to ensure service continuity (2%).
Ensuring allocation of safety equipment to routes (2%).
Maintaining school term dates spreadsheets (2%).
Proactively suggesting service improvements to enhance efficiency, customer experience and best practice (2%).
Undertaking other duties appropriate to the grading of the role.
NVQ Level 2 or 3.
Customer care qualification or training.
Basic knowledge of relevant legislation, policies and procedures.
Understanding of school transport issues.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer