Director- Business Development
Location: The Harley Street Clinic – The Harley Street Campus
Full time (Onsite)
Permanent
Salary: Competitive plus attractive benefits.
This is an exciting time for an innovative, driven and knowledgeable Director of Business Development to join our team at The Harley Street Campus. The dynamic leadership team at The Harley Street Clinic and The LOC have been working successfully to provide the best care to deliver complex care for a range of specialities such as endocrine, cardiac, orthopaedic, thoracic, cancer, spinal, oncology and neuroscience amongst others.
The Executive Team is looking for a Director of Business Development Manager to ensure that The Harley Street Campus receive first class business development support and be the first point of contact for senior site colleagues including consultants. You will pride yourself on having a passion for delivering customer service and a desire to provide an exceptional patient experience.
Our campus comprises of:
The Harley Street Clinic
HCA at UCH
Leaders in Oncology Care – LOC
Sarah Cannon Research Institute – SCRI
The Princess Grace Hospital
What you will bring:
You will be responsible for the delivery of substantial revenue growth in line with the hospital’s strategic objectives, through the design and implementation of an appropriate business development strategy. You will inherit a zealous and highly competent team of Business Development Leads. As an inspirational leader you will be able to work at pace, be confident, adaptable, proactive and demonstrate a desire to improve on their existing skill base to add value to the department. You will also assist the CEO and Executive Team with delivering key projects pertinent to revenue growth. You will also be instrumental in identifying growth and referrer opportunities across the spectrum of healthcare services. As such the post holder will be given relevant growth targets, and deliverables will be measured against set metrics.
What you will do:
* Proactively research, develop and launch profitable new service lines/referral pathways, in conjunction with the Senior Management Team as part of an ongoing business expansion programme.
* Through active project management ensure new initiatives are delivered promptly and well within the time expectations of any potential/new customer(s).
* Provide a weekly / monthly business development report(s) to the CEO to support the hospital’s monthly report to the HCA International Executive Management Team
* Support hospital Consultant Liaison, Relationship Managers and Marketing team direct reports and members in driving hospital business through the synergies that naturally exist within the HCA Group and in local/national markets.
* Undertake regular high quality market research to monitor performance against competitors and identify potential business expansion opportunities, making use of appropriate members of the team.
* Work with the CEO, COO’s and CFO in the preparation and presentation of annual operating plans, 3 year plans and other strategic initiatives.
* Think innovatively about relationship building throughout the private healthcare sector in London and appropriate regions, including working with competitors where this will be of benefit to HCA, to maximise new revenue opportunities
* Establish and provide strategic direction for the Business on site, facilitating ability to enact required changes to processes and procedures to enhance consultant engagement.
* Act as principle point of contact for the Contact Centre which undertake all consultant bookings and enquiries for The Harley Street Clinic and Campus.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Business Development but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Director or Business Development you’ll be eligible for:
* 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
* Private Healthcare Insurance for treatment at our leading hospitals
* Private pension contribution which increases with length of service
* Season Ticket Loan and Cycle to Work scheme
* Group Life Assurance from day one
* Critical illness cover
* Enhanced Maternity and Paternity pay
* Corporate staff discount for all facilities including Maternity packages at The Portland
* Comprehensive range of flexible health, protection and lifestyle benefits to suit you
* Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
* Unique and Individual: We recognise and value everyone as unique and individual
* Kindness and compassion: We treat people with kindness and compassion
* Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
* Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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