Full-Time Position (40 hours per week) – Work schedule varies, with
shifts typically scheduled between 8:00 am and 7:30 pm.
Your country home away from home, nestled within 12 acres of
picturesque Hertfordshire countryside. Sopwell House is a luxurious,
family-owned Georgian country house hotel offering timeless elegance and modern
comfort. We’re proud to be a place where exceptional service is delivered with
warmth, pride and purpose. We’re looking for a welcoming and enthusiastic Front
of House Porter to become part of our Front Office family, delivering
exceptional guest experiences every day.
Your role in our family:
* Welcome
guests upon arrival and assist with luggage and transportation needs
* Escort
guests to their rooms and explain hotel facilities and services
* Handle
luggage storage and retrieval efficiently and safely
* Assist
the Front Office team with guest requests and deliveries
* Maintain
cleanliness and organisation in lobby and luggage areas
* Provide
exceptional customer service and ensure guest satisfaction at all times
* Support
other departments as required to ensure smooth hotel operations
What would make you the perfect fit?
* Previous
experience in the hospitality industry is preferable
* Strong
customer service and communication skills
* Professional
integrity, reliability, and a well-groomed appearance
* Positive
attitude and motivated approach to all tasks
* Ability
to work effectively in a team and under pressure
* Familiarity
with Opera or similar hotel systems is a plus
* Flexibility
to work shifts, including weekends and holidays
The Best Bit:
* Wide
range of training and development opportunities
* Free
staff meals and parking
* Uniform
Provided
* Discounted
food and beverage, accommodation and spa
* 28
days holiday and 1 extra holiday day on your birthday
* 30%
discount on Spa treatments and Spa days
* 10%
discount on Spa products
* Introduce
a friend at work bonus
* Preferred
Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values.
If this sounds like your dream job, we would love to hear from you!
All applicants must have the right to live and work in
the UK. Please be advised that if you have not received a response within 14
days, please assume that your application has not been successful on this
occasion.