Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. We're looking for a Digital Operations Specialist to join our ever-growing Sales Operations team and help us unleash the potential of every business.
About the team
This is a newly created role to support our Digital Operating Model and find opportunities to optimise and grow digital sales performance through the analysis of data, understanding consumer needs and motivations.
To learn more about our winning teams, check out our world-class teams that own it every day.
What you'll own as the Digital Operations Specialist
* Implement new ways to enhance customer engagement.
* Execute A/B tests to identify the most effective design, content, and user flow elements in the digital onboarding journey.
* Identify and validate Key Performance Indicators (KPI's) to measure the success of experiments.
* Oversee and test new offers and promotions through digital marketing which include offline and online experiments.
* Identify inefficiencies, bottlenecks, and areas for improvement within existing processes.
* Work with Digital Marketing teams to ensure all Paid Social, Paid Search or any other digital marketing activity is continually optimised.
* Developing strategies to reduce costs, improve processes, and increase efficiency, quality, security, and consistency.
* Carry out in-depth analyses on all stages of digital funnel performance and using the data to recommend improvements.
* Assessing company and client needs, reviewing information, and analysing it for trends or areas of improvement.
* Developing and maintaining data collection procedures.
* Recommending areas for change or improvement, based on inferences made from the data. Keeping up to date on industry-wide, national and international data trends.
What you'll bring
* 3-5 years of experience in sales operations or sales management
* Proficient in CRM systems (e.g. Salesforce) and BI Tools (Excel, Tableau, Power BI)
* Strong analytical skills and ability to conduct data analysis work with metrics to drive team performance
* Project Management and process improvement skills to implement effective sales strategies and streamline workflows
* Detail-oriented and data-driven
* Ability to build strong relationships with stakeholders and sales team members to improve performance and achieve sales targets
It's a bonus if you have
* Experience using CRM systems (e.g. Salesforce) and BI Tools (Excel, Tableau, Power BI)
* Sales experience
* Experience in a Payments or Fin-Tech company
What makes a Worldpayer
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
#LI-HMS12
#IND2025
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Boost your career
Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr